Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea Jackson

Weatherford

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience

Work History

Team Lead

Whitewater Express Car Wash
04.2025 - Current


  • Greeting customers, explaining wash options, and selling memberships.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Drove initiatives that improved customer satisfaction through effective team collaboration and service delivery processes.
  • Worked different stations to provide optimal coverage and meet production goals.

Crew Member

Wingstop Restaurant
11.2023 - 04.2025
  • Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
  • Operated kitchen equipment efficiently to prepare food items according to Wingstop standards.
  • Collaborated with team members to maintain cleanliness and organization of workstations during shifts.
  • Ensured adherence to health and safety regulations, contributing to a safe dining experience for customers.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Lifeguard

Splash Kingdom Family Waterpark
07.2023 - 09.2023
  • Monitored pool areas to ensure safety and adherence to regulations.
  • Responded promptly to emergencies, administering first aid when necessary.
  • Enforced facility rules and promoted safe swimming practices among guests.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.

Guest Services Associate

Splash Kingdom Family Waterpark
01.2020 - 09.2023
  • Assisted guests with inquiries, providing exceptional customer service and support.
  • Managed daily operations at guest services desk, ensuring efficient workflow and visitor satisfaction.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Engaged guests entering facility and offered to assistance with wayfinding.
  • Handled phone calls professionally, directing callers to appropriate departments or providing information as needed.
  • Resolved guest complaints with professionalism, resulting in improved customer relations and repeat business.

Education

Weatherford High School
Weatherford, TX

Skills

  • Optimistic mindset
  • Clear communication
  • Steady and understanding presence
  • Computer skills
  • Effective team collaboration
  • Collaborative partnership development
  • Strategic issue resolution
  • Positive behavior intervention
  • CPR and first aid

Timeline

Team Lead

Whitewater Express Car Wash
04.2025 - Current

Crew Member

Wingstop Restaurant
11.2023 - 04.2025

Lifeguard

Splash Kingdom Family Waterpark
07.2023 - 09.2023

Guest Services Associate

Splash Kingdom Family Waterpark
01.2020 - 09.2023

Weatherford High School

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