Chelsea Jeffers
Henderson,NV
Summary
Enthusiastic server dedicated to providing elevated service and unforgettable guest experiences.
Overview
13
13
years of professional experience
Work History
Model Cocktail Server
Sapphire Gentlemen's Club
Las Vegas, NV
01.2021 - 03.2022
- Provided exceptional customer service in an open seating floor plan.
- Helped maintain a clean and well stocked environment.
- Continuous up-selling.
- Maintained an ever evolving clientele list.
- Determined customer preferences to suggest appropriate cocktails and increase sales.
Event and Trade Show Manager
Independent Contractor
Nationwide
01.2015 - 02.2020
- Planned, supervised and maintained accountability for event execution including, concerts, festivals and conventions.
- Coordinated event logistics, timelines, contact sheets, schedules, budgets and inventory needs.
- Leveraged exceptional interpersonal skills to quickly resolve client issues and ensure optimal hospitality, in fast paced environments.
- Extensive one on one work with high profile talent. Clients include Bad Boy, Live Nation, Proctor and Gamble.
Cocktail Server
Sophia's Gentlemen's Club
Las Vegas, NV
01.2018 - 12.2019
- Efficiently handled multiple tables simultaneously in a timely manner.
- Maintained complete knowledge of menu items.
- Accurately handled cash and credit card transactions in association with liquor sales.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
VIP Bottle Server
The Reserve
Los Angeles, CA
01.2014 - 12.2016
- Greeted guests with a charismatic and welcoming attitude.
- Focused on up-selling and expedited order delivery.
- Developed close relationships with cliental to guarantee repeat business.
- Assisted other waitresses to ensure an optimal experience for all customers.
Los Angeles Market Manager (Dewer's Whiskey)
Javelin Marketing Group
Los Angeles, CA
01.2014 - 01.2016
- Hired, trained and managed a team of 6-8 brand specialists and the execution of 5-6 events per week.
- Effectively managed and built strong professional relationships with about 10 different accounts.
- Gathered and consolidated daily reports evaluating market trends and competitor activity in order to provide analysis and recommendations to management.
- Directed and coordinated marketing activities and policies to promote products and services.
Model Manager
Events & Talents LLC
Las Vegas, NV
- Current
- Work to maintain best possible environment for employees.
- Direct and monitor performance of staff.
- Coordinate schedule and logistics.
- Maintain filing system of current, prospective and future employees.
Education
Bachelor of Science - Business Management
Master of Science - Ecological Economics And Sustainable Management
Skills
- Guest Relations Management
- Customer Oriented
- High-Volume/ Nightclub Experience
- Suggestive Selling
- Team Player
- Exceptional Networking Capabilities
Timeline
Model Cocktail Server - Sapphire Gentlemen's Club
01.2021 - 03.2022
Cocktail Server - Sophia's Gentlemen's Club
01.2018 - 12.2019
Event and Trade Show Manager - Independent Contractor
01.2015 - 02.2020
VIP Bottle Server - The Reserve
01.2014 - 12.2016
Los Angeles Market Manager (Dewer's Whiskey) - Javelin Marketing Group
01.2014 - 01.2016
Model Manager - Events & Talents LLC
- Current
Eastern Connecticut State University - Bachelor of Science, Business Management
University of Nordland - Master of Science, Ecological Economics And Sustainable Management