Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
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Chelsea King

Shreveport,LA

Summary

Skilled medical office professional offering several years of experience cultivating seamless office operations. Personable and detail-oriented with proven track record of warmly welcoming patients and supporting needs. Quick learner proficient in office equipment operations and job-related software.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager

Baskin Robbins Franchisee
Shreveport, LA
04.2020 - 10.2024
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Ensured compliance with safety regulations and company policies.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Managed customer service inquiries and complaints in a timely manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Communicated schedule changes effectively throughout the organization when necessary.

Medical Office Assistant

Apex Health LLC
Shreveport, LA
12.2022 - 08.2024
  • Greeted patients and visitors in a professional and friendly manner.
  • Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
  • Collected payments from patients for services rendered.
  • Verified patient information, including medical history and insurance coverage, to ensure accuracy of coding and billing.

Education

Medical Office Administration -

Remington College
2106 W. Bert Kouns Industrial Loop
10-2022

High School Diploma -

Southwood Highschool
9000 Walker Rd.
05-2016

Skills

  • Recruiting and interviewing
  • Sales monitoring
  • Quickbooks certified
  • Physician assistance
  • Healthcare coding
  • Medical software applications
  • Payment collection and processing
  • Insurance billing procedures
  • Multi-line telephone management
  • Hospitality and accommodation
  • Appointment management
  • Spreadsheet tracking
  • Patient assessments and care
  • Medical records confidentiality
  • High-energy attitude
  • Courteous demeanor

Certification

  • Microsoft Certified - 2016
  • QuickBooks Certified - 2023

Accomplishments

  • A/B Honor Roll at Remington College
  • Honors program at both Southwood Highschool and Remington College.

Affiliations

  • Journaling
  • Meditation

Timeline

Medical Office Assistant

Apex Health LLC
12.2022 - 08.2024

Assistant Manager

Baskin Robbins Franchisee
04.2020 - 10.2024

Medical Office Administration -

Remington College

High School Diploma -

Southwood Highschool

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Chelsea King