Chelsea Landaverde
Hayward,CA
Summary
Recent graduate with foundational knowledge in Human Resources and hands-on experience gained through academic cohorts which have led to past internship opportunities. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start my career and make meaningful contributions with commitment and drive.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Human Resource Intern
City Hall of Union City
06.2024 - 08.2024
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered phone and performed clerical duties to assist human resources department.
- Created and updated tracking spreadsheets using MS Excel.
- Developed strong written and verbal communication skills.
- Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.
- Assisted the HR Analyst in proctoring oral and written exams during the interview process
- Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
- Reviewed and updated HR policies to reflect current laws and best practices.
- Conducted a comprehensive I-9 audit by gathering data from active, terminated, and seasonal employees, ensuring compliance with legal requirements and company policies
- Scanned and organized employee and labor relations union documents into structured folders on OneDrive, facilitating efficient access and management of critical information
Human Resource Intern
City Hall of Union City
06.2023 - 08.2023
- Oversaw the secure filing of over 100 confidential employee files, ensuring accurate and confidential record-keeping
- Maintained and updated employee records and documents, contributing to efficient HR operations
- Prepared and updated employee personnel records, supporting the accuracy of HR data
- Communicated effectively with internal and external partners via email and telephone, facilitating smooth operations
- Designed and created an Open Enrollment benefits flyer, enhancing employee awareness and engagement
- Collaborated with a project specialist to refine recruitment steps for hiring managers, improving the efficiency of the hiring process
- Supported recruitment efforts by preparing interview materials for panelists and posting job descriptions on Calopps and other career platforms
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Server
Olive Garden
03.2018 - 08.2022
- Delivered exceptional customer service to thousands of guests, ensuring a positive dining experience
- Managed multiple tables simultaneously, efficiently handling requests and maintaining high service standards
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Education
Bachelor of Science - Business Administration, Human Resources
California State University East Bay
Hayward, CA12.2023
Skills
- Microsoft Office
- Google Suite
- Data Entry
- Leadership Qualities
- Administrative Support
- Human Resources Support
Certification
CPR Certified, Trained in cardiopulmonary resuscitation (CPR)
Timeline
Human Resource Intern
City Hall of Union City
06.2024 - 08.2024
Human Resource Intern
City Hall of Union City
06.2023 - 08.2023
Server
Olive Garden
03.2018 - 08.2022
Bachelor of Science - Business Administration, Human Resources
California State University East Bay
CPR Certified, Trained in cardiopulmonary resuscitation (CPR)
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