CHELSEA LEFEVRE
WEST PALM BEACH
Summary
Highly motivated professional skilled in enhancing customer satisfaction and streamlining operations. Proven ability to train staff effectively while ensuring compliance with policies and maintaining a well-organized environment. Experience in managing transactions, inventory, and fostering a positive shopping atmosphere.
Overview
6
6
years of professional experience
Work History
Third Key Holder
Kay Jewelers Outlet
Palm Beach Gardens
01.2023 - 04.2025
- Trained new staff on customer service and sales procedures.
- Assisted in managing daily operations to enhance store organization and customer experience.
- Handled customer transactions accurately using point-of-sale systems.
- Oversaw security measures to protect assets and ensure compliance with company policies.
- Supported inventory management through stock replenishment and visual merchandising to optimize product presentation.
- Collaborated with team to maintain a positive shopping environment for customers.
OFFICE ADMINISTRATER
KAY JEWELERS
Palm Beach Gardens
11.2020 - 01.2023
- Coordinated daily administrative operations to ensure smooth office functionality.
- Organized filing systems and managed electronic databases to facilitate efficient record retrieval.
- Answered incoming calls professionally, directing callers to appropriate personnel or taking messages to enhance communication flow.
- Greeted guests, handled inquiries, and provided general information about the company.
SALES ASSOCIATE
DESINGER SHOE WAREHOUSE
09.2019 - 11.2020
- Greeted guests, delivering exceptional customer service to enhance shopping experience.
- Assisted guests with product selection, sizing, and styling to meet individual needs.
- Provided accurate information about products, prices, and services.
- Processed transaction using point-of-sale system.
- Managed store floor layout to enhance customer flow and improve shopping efficiency.
Education
Associate of Arts - Respiratory Therapy
PALM BEACH STATE COLLEGE
Palm Beach Gardens, FL05-2026
HIGH SCHOOL DIPLOMA - AP History
PALM BEACH LAKES HIGH SCHOOL
West Palm Beach, FL05-2020
Skills
- File Maintenance
- Telephone Reception
- Customer Engagement
- Office Supply Management
- Concierge and Merchandise Management
- Experience in store tech systems
- Problem solving
- Staff training
- Strong leadership
- Professionalism
Introduction
A highly motivated employee with a desire to take on new challenges with a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Timeline
Third Key Holder
Kay Jewelers Outlet
01.2023 - 04.2025
OFFICE ADMINISTRATER
KAY JEWELERS
11.2020 - 01.2023
SALES ASSOCIATE
DESINGER SHOE WAREHOUSE
09.2019 - 11.2020
Associate of Arts - Respiratory Therapy
PALM BEACH STATE COLLEGE
HIGH SCHOOL DIPLOMA - AP History
PALM BEACH LAKES HIGH SCHOOL