Chelsea Letourneau
Summary
Excellent Organizational, Prioritization and Customer service Skills. Extremely dependable and people oriented. Strong technical skills and aptitude for learning new skills. Ability to work efficiently and effectively within a team environment as well as independently. Excellent Confidentiality Skills and Attention to detail. Diversity Conscious and respectful of others. Experienced in all levels of retail/ sales positions. Clean background and driving records.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Screening Testing Technician
Maine Automated Testing Services
08.2022 - Current
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Maintained documentation on tests performed in lab.
- Trained new associates in laboratory procedures and standards.
- Reduced errors in data entry by meticulously reviewing and validating information before submission.
- Assessed needs of each client and recommended appropriate services and resources.
- Prepared detailed reports for court proceedings that accurately reflected clients'' progress and recommended next steps.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Conducting accurate tests, documenting results, and providing detailed data to Case workers and Supervisors for the Department of Health and Human Services.
Rehabilitating Services Provider
Black Bear Support Services
03.2017 - 10.2021
- Providing rehabilitating services for children with developmental disabilities in our community
- Teaching them hygiene, how to shop, cooking household chores and other activities of daily living
- Charting progress and goals for each person
- Coordinating with the state to provide continue services to the client
- Providing services to children with behavioral disabilities
- Bringing individuals out into the community
- Teaching clients every day duties and responsibilities to become more independent
Support Staff MHRT-1/CRMA
ESM
01.2014 - 01.2017
- Duties include: Administering medications, assisting with ADLs, charting, case management duties, and working one on one with Crisis to better serve clients
Support Staff MHRT-1/CRMA
Tri County Mental Health
01.2012 - 01.2014
- Duties include: Administering medications, assisting with ADLs, charting, and working with other providers to better serve clients
Overnight Stocker
Wal-Mart
01.2010 - 01.2013
- Duties include: Loading and unloading shipments, organizing backroom spaces, constructing displays, and stocking shelves and running cash register
Education
No Degree - Human Services
Central Maine Community College
Auburn, Maine05.2023
High School -
Edward Little High School
Auburn, Maine01.2010
Skills
- Microsoft Office
- Fax/Printer
- Cashier
- Pallet Jack
- Price scanner
- Laboratory procedures
- Data validation
- Test documentation
- Quality control
- Client assessment
- Confidentiality management
- Employee training
- Client communication
- Problem solving
- Attention to detail
- Time management
- Manual testing
- Behavioral intervention
- Conflict resolution
- Client advocacy
- Crisis management
- Effective communication
- Quality assurance
- Client interaction
Certification
- Current CPR/First Aid training
- Insulin trained
- MHRT-1 Certification
- MANDT trained and certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Screening Testing Technician
Maine Automated Testing Services
08.2022 - Current
Rehabilitating Services Provider
Black Bear Support Services
03.2017 - 10.2021
Support Staff MHRT-1/CRMA
ESM
01.2014 - 01.2017
Support Staff MHRT-1/CRMA
Tri County Mental Health
01.2012 - 01.2014
Overnight Stocker
Wal-Mart
01.2010 - 01.2013
High School -
Edward Little High School
No Degree - Human Services
Central Maine Community College
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