Shakira Jones
Charlotte,NC
Overview
7
7
years of professional experience
Work History
Medical Screening Technician
Grifols Biomat USA
07.2025 - 06.2026
- Supported high-volume operations by accurately completing donor intake, screening, documentation, and data entry.
- Maintained accurate records and reviewed documentation for completeness, accuracy, and compliance.
- Handled confidential donor information with discretion while following established privacy and regulatory procedures.
Lead Beauty Advisor
Sephora at Kohl's
08.2024 - 07.2025
- Exceeded individual sales goals through personalized consultations
- Cultivated loyal clientele through personalized relationship building, enhancing customer retention
- Trained and mentored new team members to uphold service standards
- Maintained visual merchandising and brand compliance
Food Service Associate
Buc-ee's
03.2023 - 07.2024
- Provided efficient customer service in a high-volume environment while maintaining accuracy and professionalism.
- Trained new employees on company procedures and customer service standards to enhance team performance and service quality.
- Maintained organized work areas and followed established safety, quality, and compliance procedures.
Administrative Assistant
Special Response Security
10.2021 - 01.2023
- Coordinated schedules, maintained accurate records, and completed time-sensitive tasks to support daily administrative operations.
- Handled phone, email, and in-person inquiries, delivering professional customer service and ensuring timely resolution.
- Entered and updated data accurately while reviewing information for completeness and minimizing errors.
Host/Server
Texas Roadhouse
05.2019 - 09.2021
- Delivered attentive, personalized service to guests, enhancing their dining experience.
- Increased sales by confidently recommending menu items, beverages, and add-ons based on guest preferences.
- Coordinated multiple tables and prioritized tasks in fast-paced environment, ensuring accuracy and efficiency in service.
Education
Associate of Science -
Southern Union State Community College
Online01-2028
Skills
- Data Entry
- Records Management
- Microsoft Office
- Attention to Detail
- Customer Service
- Written and Verbal Communication
- Time Management
- Problem Solving
- Administrative Support
- Sales optimization
Timeline
Medical Screening Technician
Grifols Biomat USA
07.2025 - 06.2026
Lead Beauty Advisor
Sephora at Kohl's
08.2024 - 07.2025
Food Service Associate
Buc-ee's
03.2023 - 07.2024
Administrative Assistant
Special Response Security
10.2021 - 01.2023
Host/Server
Texas Roadhouse
05.2019 - 09.2021
Associate of Science -
Southern Union State Community College