CHELSEA LINDWURM
Rapid City,SD
Summary
Highly motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Excel at managing multiple cases with great attention to detail and utilizing knowledge of local resources. Known for providing caring and comprehensive support to families and children, with a focus on promoting optimum mental, emotional, and behavioral health in collaboration with other members of the healthcare team. Reliable employee bringing excellent research, technical, and problem-solving skills. Detail-oriented mindset and ability to quickly grasp new concepts, always ready to learn and grow.
Overview
9
9
years of professional experience
Work History
Family Service Specialist
Department of Social Services
07.2023 - Current
- Assessments: Conducting home visits and meetings with family, caregivers and other important people in the child’s life to determine whether their needs are being met
- Face-to-Face Contact: Engaging in direct interviews or visits with the child and their family members to firsthand assess the situation and gather additional details
- Resource consultation: Connecting a child and their family with resources like housing, food assistance, counseling, public benefits, career services and medical care
- Case plan development and referrals: In the event of confirmed neglect or abuse, social workers refer clients to resources like anger management courses; parenting classes; support groups for domestic violence; individual, family or couples counseling; and inpatient or outpatient drug addiction programs
- Foster care resource: Providing a child that comes into custody with a supportive and stable resource or foster family to care for them while the birth family works with social workers to build a reunification plan
- Adoption: Although family reunification is always the goal, some children are unable to return home and are adopted
- Independent living: For youth who age out of care at age 18, social workers support them by setting up an independent living plan
- Working with the Community /Collateral Contacts: Reaching out to additional contacts such as relatives, friends, teachers, or professionals who may possess relevant information pertaining to the case
Family Development Specialist
Youth and Family Services
05.2023 - 07.2023
- Partnered with community referral sources to promote continuity of care
- Identified appropriate community resources and provided referrals for services
- Worked with care team to assess client needs and discuss collaborative treatment efforts
- Established behavioral modification goals and assessed progress toward goals
- Maintained confidentiality through stringent handling of charts and data
- Used job-related software to compose or prepare correspondence, case notes and technical reports
- Worked with community resources to engage youth in pro-social activities and help families access services
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case
- Managed parent support groups addressing topics such as positive discipline and parenting styles
- Facilitated parental workshops and classes to provide support to children in achieving school and academic success
Residential Counselor
Lutheran Social Services
12.2022 - 05.2023
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed
- Enforced rules and regulations for smooth and orderly operation of residential programs
- Provided appropriate feedback and information to help residents succeed in program
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment
- Communicated with other staff to resolve problems with individual residents
- Provided information on resident progress and development of case plans
- Supervised self-administration of medications for residents
- Developed and deepened relationships with residents and fellow staff
- Made regular rounds to keep residents and areas safe and secure
- Mediated interpersonal problems between residents
- Collaborated with other counselors to develop programs that address needs of residents
Dental Assistant
Lander Family Dental Center
01.2016 - 12.2021
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients
- Laid out dental instruments and equipment before procedures
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review
- Documented patient records with procedures performed and added notes taken to charts
- Educated patients on treatment procedures and post-procedure home care
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated
- Assisted dentist during examinations by retracting patient's cheeks and tongue
- Built loyal patient following and retained return patients by providing empathetic and caring service
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work
- Prepared patients by explaining scheduled treatments and potential side effects
Education
Bachelor's - Human Services
Black Hills State University
Spearfish, SD05.2023
Skills
- Self-awareness
- Professional ethics
- Multicultural Competence
- Confidentiality Practices
- Child Development
- Family Dynamics
- Needs Assessment
- Parenting education
- Mental Health Support
- Community Resources
- Law Enforcement Collaboration
- Case recordkeeping
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Problem-solving abilities
- Excellent Communication
- Organizational Skills
- Active Listening
- Effective Communication
- Client documentation
- Family Support
- Motivational Interviewing
- Interpersonal Communication
- Cognitive behavioral therapy
- Case Management
- Child Advocacy
- Home visits
- Foster care youth
Timeline
Family Service Specialist
Department of Social Services
07.2023 - Current
Family Development Specialist
Youth and Family Services
05.2023 - 07.2023
Residential Counselor
Lutheran Social Services
12.2022 - 05.2023
Dental Assistant
Lander Family Dental Center
01.2016 - 12.2021
Bachelor's - Human Services
Black Hills State University
Similar Profiles
Anisah MallardAnisah Mallard
In Home Supportive Services Provider at Department of Social ServicesIn Home Supportive Services Provider at Department of Social Services
Angelina CastanedaAngelina Castaneda
Office Assistant at Department of Social ServicesOffice Assistant at Department of Social Services
KRISHNA NAUDURIKRISHNA NAUDURI
Staff Services Analyst at DEPARTMENT OF SOCIAL SERVICESStaff Services Analyst at DEPARTMENT OF SOCIAL SERVICES
Tara OverbeyTara Overbey
Fiscal Liaison at Department of Social ServicesFiscal Liaison at Department of Social Services
James HatcherJames Hatcher
Account Executive at VRC Metals Inc., LLCAccount Executive at VRC Metals Inc., LLC