Chelsea Lykes
Richford
Summary
Compassionate individual known for high productivity and efficient task completion. Skilled in providing top quality customer service and care, all while being highly attentive to detail. Thrives in most environments and situations with great problem solving and people skills. Known and recognized for her reliability and dedication.
Overview
13
13
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification
Work History
Dental Assistant/Front Desk Agent
Fiddlehead Family Dentistry
Saint Albans
01.2025 - Current
- Prepared treatment rooms and ensured proper sterilization of dental instruments.
- Assisted dentists during procedures, providing necessary tools and support.
- Managed patient records and updated information in the practice management system.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Scheduled appointments and coordinated patient follow-ups efficiently.
- Maintained inventory of dental supplies, ensuring availability for daily operations.
- Communicated effectively with patients to address concerns and provide reassurance.
- Collaborated with team members to enhance workflow and patient experience.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took digital X-rays of teeth using radiographic equipment.
- Maintained a neat, clean and organized environment throughout the office.
Bar Manager
Richford American Legion
Richford
06.2021 - 01.2025
- Managed daily bar operations and ensured smooth service delivery.
- Trained and supervised staff in beverage preparation and customer service.
- Developed seasonal drink menus to enhance customer experience and engagement.
- Ensured compliance with health and safety regulations at all times.
- Coordinated events and special promotions to attract patrons consistently.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
Dental Assistant/Front Desk Receptionist
Community Dental Clinic
Morrisville
06.2017 - 09.2020
- Prepared treatment rooms and sterilized instruments for patient procedures.
- Assisted dentists during examinations and dental procedures with precision.
- Managed patient records and maintained accurate documentation of treatments.
- Scheduled appointments and coordinated patient flow within the clinic efficiently.
- Educated patients about oral hygiene practices and post-treatment care instructions.
- Collaborated with team members to ensure a welcoming clinic environment for patients.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Hotel Reservations Agent
Jay Peak Resort
Jay
10.2015 - 01.2017
- Managed incoming reservations using hotel management software.
- Assisted guests with inquiries about accommodations and services.
- Coordinated booking modifications and cancellations efficiently.
- Communicated with housekeeping and front desk for room readiness.
- Provided information on local attractions and activities to enhance guest experience.
- Coordinated with sales team to manage group bookings.
Hotel Front Desk Clerk
Jay Peak Resort
Jay
05.2013 - 03.2015
- Greeted guests warmly and provided check-in assistance at the front desk.
- Managed reservations efficiently using hotel management software and systems.
- Coordinated with housekeeping to ensure room availability and guest satisfaction.
Education
Esthetician - Esthetics
La’James International
Fort Dodge, IA 07.2012 - 05.2013
Richford Jr/Sr High School
Richford, VTSkills
- OSHA regulations
- HIPAA compliance
- Patient education
- Customer relationship management
- Team collaboration
- Effective communication
- Attention to detail
- Time management
- Adaptability
- Professionalism and etiquette
- Proficient in [software]
- Electronic charting
- Data confidentiality measures
- Strong writing and verbal skills
- Patient relations
- Patient services
- Office administration duties
- Patient schedule management
Languages
English
Full Professional
Certification
- Traditional Dental Assistant License
- Dental Radiology Certified
- CPR Certified
- AED Certified
- First-Aid Certified
Timeline
Dental Assistant/Front Desk Agent
Fiddlehead Family Dentistry
01.2025 - Current
Bar Manager
Richford American Legion
06.2021 - 01.2025
Dental Assistant/Front Desk Receptionist
Community Dental Clinic
06.2017 - 09.2020
Hotel Reservations Agent
Jay Peak Resort
10.2015 - 01.2017
Hotel Front Desk Clerk
Jay Peak Resort
05.2013 - 03.2015
Esthetician - Esthetics
La’James International
07.2012 - 05.2013
Richford Jr/Sr High School