Chelsea Marie Sheridan
San Diego,CA
Summary
Experienced event management professional and on-site event captain with a track record of over 4 years leading the organization of large-scale events across prominent venues in California, Arizona, and Las Vegas. Demonstrated expertise in effectively coordinating teams of up to 150 individuals, ensuring flawless event execution, and cultivating strong professional relationships with industry partners such as Levy Restaurants, Legends, and Sodexo. Skilled in staff management, client coordination, conflict resolution, and logistical planning for high-profile functions including sporting events, concerts, and more. Consistently delivering exceptional guest experiences while maintaining operational efficiency and achieving business objectives.
Overview
6
6
years of professional experience
Work History
On-Site Event Manager
Instawork
01.2019 - Current
- Lead and manage teams of up to 150 staff members, ensuring smooth event operations for high-profile events at some of the most prestigious venues, including SoFi Stadium, Dodger Stadium, Rose Bowl, Crypto.comArena, and more
- Highly skilled at staffing large-scale events, coordinating and assigning personnel based on their strengths and the needs of the event, ensuring optimal performance and client satisfaction
- Oversee and coordinate all operations during events
- Resolve operational issues swiftly, handling last-minute changes, technical difficulties, and any onsite emergencies to minimize disruptions and maintain a positive atmosphere
- Develop strong relationships with venue management teams, including Levy Restaurants, Legends, and Sodexo, ensuring seamless collaboration and high-quality
- Evaluate post-event performance, gathering feedback from clients to identify areas for improvement and ensuring continuous improvement in service delivery
- Serve as a key point of communication between clients, staff, and vendors, managing expectations and ensuring the seamless execution of large-scale events
Assistant Director of Operations
Levy Restaurants
01.2024 - 01.2025
- Assisted in the day-to-day operations of the venue, overseeing both counter and kitchen staff to ensure smooth service
- Maintained professional relationships with venue owners and management to align operations with business goals and client expectations
- Oversaw staff training, managed performance, and resolved conflicts to sustain an effective work environment during intense events.
Senior Event Coordinator
Bella Beverages
01.2021 - 01.2023
- Designed and planned upscale events, including corporate functions, weddings, and high-profile parties.
- Coordinated event components such as staffing plans, culinary menus and bar setups to deliver an exceptional guest experience.
- Clearly communicated high expectations to all staff members
- Focused on client satisfaction and event details to deliver memorable experiences, maintaining repeat business and a strong reputation for quality
Education
Bachelor of Science - Criminal Justice
San Diego State University
01.2014
Skills
- Event Management
- Team Leadership
- Client Relationship Management
- On-Site Logistics
- Time Management
- Organizational Skill
Timeline
Assistant Director of Operations
Levy Restaurants
01.2024 - 01.2025
Senior Event Coordinator
Bella Beverages
01.2021 - 01.2023
On-Site Event Manager
Instawork
01.2019 - Current
Bachelor of Science - Criminal Justice
San Diego State University