Experienced with property sales and client relationship management, ensuring smooth transactions from start to finish. Utilizes market analysis and strategic negotiation to meet client goals. Track record of achieving high client satisfaction through clear communication and personalized service.
Overview
24
24
years of professional experience
Work History
Real Estate Agent
Works Real Estate
Seattle/Puyallup, WA
03.2026 - Current
Negotiated contracts and agreements, ensuring favorable terms for clients.
Developed and maintained strong relationships with clients, fostering trust and loyalty.
Analyzed local market trends, advising clients on pricing strategies for listings.
Top performing Zillow agent
1 million in current pending sales.
Physical Therapist Assistant
Lifecare, Multicare Good Samaritan Hospital, RET Physical Therapy, MVP physical therapy, HCR Manor Care, and Concentric Health Care Staffing
Puyallup, WA
07.2016 - Current
Assisted patients with rehabilitation exercises to improve mobility and strength.
Collaborated with physical therapists to develop individualized treatment plans.
Contributed to interdisciplinary team meetings for better coordination of care among healthcare professionals involved in the patients'' recovery process.
Communicated with physicians to provide updates on patient care.
Maintained productivity standards for 75-90%
Real Estate Agent
Best Choice Realty
Sumner, WA
05.2025 - 03.2026
Maintained connections with clients to encourage repeat business and referrals.
Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
Fill In Inpatient Rehab Scheduler
Multicare Good Samaritan Hospital
Puyallup, WA
08.2023 - 01.2025
Coordinated patient scheduling to optimize resource utilization and enhance service delivery.
Implemented scheduling software to streamline operations and improve appointment accuracy.
Collaborated with clinical departments to ensure alignment of schedules with patient care needs.
Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
Server
Matador, Anthony’s restaurant, Black Angus, Fox Sports Grill, Olive Garden
Pierce/King County, WA
06.2002 - 07.2016
Delivered exceptional customer service in fast-paced dining environments, ensuring guest satisfaction.
Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Managed multiple tables efficiently while maintaining high service standards during peak hours.
Trained new team members on menu knowledge and service protocols to enhance performance.
Implemented upselling techniques that increased overall sales and improved customer experience.
Resolved customer complaints promptly, enhancing guest relationships and loyalty.
Education
Associate of Science - Physical Therapy Assitant
Whatcom Community College
Whatcom
06-2016
Bachelor of Arts - Psychology
University of Washington
Tacoma
06-2011
Associate of Arts - Business
Pierce College
Puyallup
01-2006
Skills
20 years of customer service experience
Documentation of health records, insurance documentation, Excel, outlook, medical records, medical coding, ICD-10-CM, Epic, communication with patients and family in stressful situations, de-escalation skills, time management, trust building, active listening skills, and organization skills
Negotiation
Client management
Property marketing
LANGUAGES
English, and Pre-K Level Spanish.
Interests
Music
Crafting and DIY Projects
Interior Design
Dance
Fashion
Photography
Gym Workouts
Passionate about balancing physical health with mental and emotional wellness
Personality Traits
Direct
Reliable
Professional
Approachable
Strong Team Player
Detail Oriented
Confident
Compassionate
Independent
ENFJ -Myers Briggs Personality Type
Timeline
Real Estate Agent
Works Real Estate
03.2026 - Current
Real Estate Agent
Best Choice Realty
05.2025 - 03.2026
Fill In Inpatient Rehab Scheduler
Multicare Good Samaritan Hospital
08.2023 - 01.2025
Physical Therapist Assistant
Lifecare, Multicare Good Samaritan Hospital, RET Physical Therapy, MVP physical therapy, HCR Manor Care, and Concentric Health Care Staffing
07.2016 - Current
Server
Matador, Anthony’s restaurant, Black Angus, Fox Sports Grill, Olive Garden