CHELSEA MCDONALD
Sparks,NV
Summary
Experienced logistics professional with a background in coordinating shipments, collaborating with freight carriers, and managing customer needs. Efficiency-driven and organized with a team-oriented mentality and dedication to customer satisfaction, business goals, and sales excellence. Knowledgeable about supply chain regulations and standards.
Overview
4
4
years of professional experience
Work History
Logistics Associate
ITS Logistics
02.2024 - Current
- Analyzed customer requirements and provided customized logistics solutions.
- Created reports to provide insights into logistics operations and performance.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Monitored the performance of logistics operations to identify areas for improvement.
- Prepared and presented reports to management on logistics performance.
Fulfillment Specialist
Chewy
09.2023 - 01.2024
- Printed labels, packaged boxes, and loaded into outbound containers.
- Helped train new employees in safe practices and warehouse procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout the distribution network.
- Kept warehouse clean with daily cleaning, organizing and sanitizing of high-touch surfaces.
Wellness Advisor
YogaSix
10.2022 - 05.2023
- Conduct studio tours with new prospects to build rapport to facilitate sales
- Execute the full sales process of lead generation, follow-up, and close
- Perform daily member retention tasks
- Provide good customer service while assisting new and current students in class selections, answering membership questions, and transacting merchandise purchases
- Review, process, and upload membership contracts to CRM software
Front Desk Sales Associate
Club Pilates
01.2021 - 07.2022
- Conduct tours of the studio while establishing a relationship and targeting prospective members needs and wants
- Execute sales process of lead generation, follow-up, and close
- Experience onboarding new hires
- Maintain an acceptable level of personal sales production
- Review, process, and upload membership contracts to CRM software
Education
Bachelor of Arts - Philosophy, Pre-Law & Ethics
Sonoma State University
Rohnert Park, CA05-2023
Skills
- Freight management
- Problem-solving
- Customer service
- Warehouse and transportation operations
- Spreadsheet tracking
- Shipping documentation
- Decision-making
- Verbal and written communication
Timeline
Logistics Associate
ITS Logistics
02.2024 - Current
Fulfillment Specialist
Chewy
09.2023 - 01.2024
Wellness Advisor
YogaSix
10.2022 - 05.2023
Front Desk Sales Associate
Club Pilates
01.2021 - 07.2022
Bachelor of Arts - Philosophy, Pre-Law & Ethics
Sonoma State University
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