Chelsea McKenzie
Baltimore,MD
Summary
Professional designer with strong background in overseeing residential projects from inception to completion. Expertise in project planning, budgeting, and quality control, ensuring timely and within-budget delivery. Skilled in team leadership, fostering collaboration, and adapting to changing project requirements. Known for reliability, problem-solving abilities, and delivering impactful design solutions that meet client needs.
Overview
10
10
years of professional experience
Work History
Residential Project Manager
WDI Works
03.2023 - Current
- Build and develop the project team to ensure maximum performance, by providing purpose, direction, and motivation.
- Lead projects from requirements definition through development, identifying schedules, scopes, budget estimations, and implementation plans.
- Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget.
- Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met.
- Establish and maintain relations with clients, providing day-to-day contact on project status and changes.
- Establish and maintain process for managing scope during the projects lifecycle, setting quality and performance standards.
- Develop and maintain partnerships with designers and vendors.
- Coordinated subcontractor activities, optimizing workflow and enhancing communication among teams.
- Led project timelines, ensuring adherence to schedules and budgets across multiple residential developments.
Box Office Ticket Seller
Baltimore Soundstage
10.2019 - 12.2023
- Managed ticket sales operations for diverse events, ensuring seamless customer experience.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction ratings.
- Collaborated with fellow team members to maintain an organized work environment, improving efficiency during busy periods.
Sales Associate
Annapolis Maritime Antiques
10.2019 - 09.2021
- Consulted with clients on furniture designs and communicates with wood shop on projects.
- Cultivated relationships with customers to enhance sales and promote brand loyalty.
- Developed engaging visual displays to attract customers and enhance shopping experience.
Design Consultant/Sales
Ethan Allen
05.2018 - 06.2019
- Collaborated with clients to develop customized design solutions aligning with their vision and functional needs.
- Conducted in-depth consultations to assess client requirements and provided expert recommendations on furnishings.
- Demonstrated the use of technology and social media to drive business.
- Trained in 3D Room Planner, Augmented Reality and Live Chat.
Associate Manager
Z Gallerie
08.2016 - 05.2018
- Successfully trained associates with knowledge on fabrics, finishes and furnishings.
- Provided knowledge to customers on furniture options that would fit the needs of their homes.
- Conducted daily sales goals, tracked inventory levels though weekly store shipments.
- Developed training programs to improve staff performance and product knowledge.
- Coordinated visual merchandising efforts to align displays with brand standards.
Education
Associate of Science - Architecture and Interior Design-Architectural CAD
Anne Arundel Community College
Arnold, MD03.2024
Skills
- Customer service
- Attention to detail
- Teamwork
- Problem-solving
- Time management
- Drafting
- Sketchup
- AutoCAD
- Revit
- Microsoft office
Timeline
Residential Project Manager
WDI Works
03.2023 - Current
Box Office Ticket Seller
Baltimore Soundstage
10.2019 - 12.2023
Sales Associate
Annapolis Maritime Antiques
10.2019 - 09.2021
Design Consultant/Sales
Ethan Allen
05.2018 - 06.2019
Associate Manager
Z Gallerie
08.2016 - 05.2018
Associate of Science - Architecture and Interior Design-Architectural CAD
Anne Arundel Community College