CHELSEA MILLER
Republic,MO
Summary
Tenacious and creative thinker with a progressive career in managing human resources functions, sales relationships, and handling diversified projects within various environments. Natural communicator who skillfully builds trust and rapport with people on diverse levels. Adept at developing well thought-out plans for conducting interviews. Recognized for strong analytical, research, multi-tasking, and problem-solving skills. Rapport builder who works effectively in generating ideas and solving problems. Innate ability to manage projects from initial inception to completion and do what it takes to “get the job done.” Change agent with the flexibility to adapt well to changing situations and environments. Proficient with Word & Excel; Smartsheet, Google, Taleo, Jobvite, Workday, Kenexa, Greenhouse and Avature.
Overview
10
10
years of professional experience
Work History
Sr. Recruiter
Smartsheet
04.2022 - 09.2022
- Full cycle recruitment for marketing for both Smartsheet and Brand folder
- Successfully delivered on all deadlines and flawlessly execute in a very fast-paced environment
- Working knowledge of ATS tools and technologies
- Participated on the worldwide recruiting team in implementing and executing recruiting programs and strategies to fill current openings and help build an ongoing, healthy pipeline of qualified candidates
- Partnered and influenced cross-functional stakeholders within the internal recruiting process.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Operated and maintained applicant tracking and candidate management systems.
- Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
- Oversaw full cycle recruiting for 50-60 vacancies each quarter.
- Used Boolean searches to develop applicant portfolios for expected openings.
Sr. Recruiter
Tesla
10.2021 - 04.2022
- Full life-cycle recruitment for sales, service and delivery as well as collision technicians
- Built relationships with different business partners including Hiring Managers, Directors, VPs And SR
- Created a hiring process with each individual Manager that meets both their needs as well as best practices for recruitment and hiring
- Used an inhouse database, Linkedin, and other online tools to recruit top talent to our organization
- Responsible for documenting all interviews, submitting scorecards, and reviewing those scorecards with all managers
- Coordinated and scheduled interviews with the hiring managers over the phone, teams or in person
- Created an Excel document used to track all qualified candidates, interview process, feedback, and open tasks for full visibility to the recruitment and hiring teams.
Technology/Campus/Immigration Recruiter
T-Mobile
01.2016 - 10.2021
- Sourced for top talent through a variety of different methods such as Kenexa, Handshake, LinkedIn, Monster, Etc
- Conducted phone screens and provided feedback for candidates interviewing for roles
- Responsible for full life cycle recruitment, sourcing, completing phone screens, providing candidate feedback, offer stage High volume experience, averaging 50 roles filled monthly
- I served as an advisor to internal clients with regards to staffing best practices to include sourcing strategy, evaluation technique and decision making
- Customer focused Recruiter who strives to proactively address customer needs to ensure a positive candidate experience.
- Oversaw career and job fairs to connect students with area schools and employers.
Recruiting Coordinator
T-Mobile
03.2015 - 01.2016
- Scheduled interviews based off of the request received
- Booked conference rooms, sent meeting makers, checked for confirmations, updated the candidate’s status, and rescheduled as needed
- Strong skills in handling escalated interview request with the ability to manage Initiated task from the team inbox with urgency communications between high profile candidates and executive Hiring Managers
- Communicated with all levels of leadership including Directors, VP’s, SVP’s and above.
Trainer
T-Mobile
12.2013 - 03.2015
- On boarded new employees and assisted with orientation
- Went over training material and facilitated trainings to a team of 15-30 peers
- Held team huddles presenting goals, recognition, boosted team moral daily
- Responsible for a team of 15 new employees
- Completed daily side by sides and scored calls
- Conducted coaching’s and provided feedback and how to implement that feedback.
Customer Service Rep
T-Mobile
01.2013 - 12.2013
- Handled and solved customer pain points in a professional way to achieve the highest level of customer satisfaction
- Partnered with store employees regarding product outages, abandoned orders, ticket cancellations, and customer pain points
- Provided step by step instructions to provide resolution to the customers issues at hand
- Answered escalated calls and brought resolution to customer pain points by flexing my personality style and relating to the customers
Skills
- Relationship Building
- Customer Service Expertise
- Sales & Marketing Strategies - Recruiting & Interviewing Skills
- Research & Information Gathering
- Boolean Search - Time Management
- Talent Acquisition
- Account Management
- Applicant Qualification
- Recruiting and Sourcing
- LinkedIn Sourcing
- Networking and Partnership Development
- Strategic Sourcing
Timeline
Sr. Recruiter
Smartsheet
04.2022 - 09.2022
Sr. Recruiter
Tesla
10.2021 - 04.2022
Technology/Campus/Immigration Recruiter
T-Mobile
01.2016 - 10.2021
Recruiting Coordinator
T-Mobile
03.2015 - 01.2016
Trainer
T-Mobile
12.2013 - 03.2015
Customer Service Rep
T-Mobile
01.2013 - 12.2013