Karla Thomas
Frisco,TX
Summary
Seasoned professional with comprehensive expertise in Human Resources and recruiting management, boasting a proven record of achievement and reputation for collaborative excellence. Reliable and dedicated, with a strong work ethic and exceptional skill set. Skilled in customer service, time management, trend analysis, troubleshooting, and strategic planning. Articulate communicator with a strong background in fostering positive relationships and surpassing objectives. Agile and responsive to evolving needs and policies, with a willingness to assume additional responsibilities and drive team success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sr. Recruiter
JP Morgan Chase
06.2022 - 05.2024
- Posted job listings in LinkedIn, Indeed and Monster to acquire more applicants
- Completed paperwork for newly hired staff to be fully compliant
- Collaborated with hiring managers to interview ideal candidates
- Submitted recruitment reports to provide updates to hiring manager
- Managed a high volume of job requisitions with speed, collaboration, organization and high attention to detail
- Acted as an employer brand ambassador for JPMC through creative means of job posting
- Kept tract of recruiting metrics
- Evaluated skills, knowledge and experience of candidate to determine ideal job positions
- Participated in job fairs to promote recruitment and establish professional relationships with community
- Addressed organizational staffing needs, working closely with management to understand and establish optimal levels
- Promoted organization's vision and mission to attract applicants
- Built strong network of candidates through various sourcing methods, such as social media, job boards, and referrals
- Screened resumes and conducted initial interviews with potential candidates
- Worked closely with human resources teams to ensure seamless integration of new hires into organization
- Monitored key performance indicators KPIs related to recruitment activities, such as time-to-fill or cost-per-hire metrics
Sr. Recruiter - Contractor @ JP Morgan Chase
Search Wizard
10.2021 - 06.2022
- Posted job listings in LinkedIn, Indeed and Monster to acquire more applicants
- Addressed organizational staffing needs, working closely with management to understand and establish optimal levels
- Adhered to federal, state and local employment laws and company policies
- Met staffing objectives using excellent recruitment strategies and detailed evaluations of job candidates
Talent Delivery Manager
Randstad Sourceright RPO
03.2020 - 06.2021
- Developed recruiting strategies for a team of 10 resources accountable for the filling of New Jersey based PSEG energy company professional staffing requisitions (IS, HR, Legal, Finance, Meter Readers, Customer Service, Journeymen and linemen etc.) necessary to meet the client's current and forecasted staffing needs
- Monitored and assisted account staff in a matrix based environment to ensure the client's staffing requirements were met
- As a Talent Delivery Manager I not only developed but implemented strategies to continue to capture market share
- I was responsible for meeting the goals and objectives within my account portfolio which includes being accountable for meeting established budget goals, SLAs and KPIs
Operations/Talent Acquisition Manager
Toyota Motor North America
07.2016 - 02.2020
- Responsible for a team of 17 resources accountable for the filling of Toyota Motor North Americas/Toyota Financial Services professional staffing requisitions (IS, HR, Legal, Finance, Marketing, Communications etc.)
- Arranged crew schedules to align with business and project demands
- Employed conflict management techniques to optimize customer satisfaction and retention
- Use problem-solving abilities to anticipate and troubleshoot issues threatening to disrupt operations
- Communicated clear objectives and implemented hands-on strategies resulting in peak performance
- Built dynamic working relationships with team members and support departments to achieve cross-functional objectives
- Organized resources, supplies and teams to meet operational demand and core metrics
- Identified process improvement opportunities to promote world-class customer experience
- Conducted staff meetings to review work activities and drive continuous improvement
- Helped team members tackle daily workloads with confidence through empowered training and motivational strategies
Team Lead - Sr. Recruiter
IBM, AMERICAN AIRLINES/EXPERIS FORMERLY COMSYS/MANPOWER
11.2012 - 03.2016
- In partnership with key RPO client stakeholders, business leaders, Talent Acquisition and HR partners, developed and executed immediate and long-term hiring strategies to meet business objectives
Education
MASTER OF BUSINESS ADMINISTRATION - BUSINESS ADMINISTRATION
UNIVERSITY OF PHOENIX
BACHELOR OF SCIENCE - Marketing/Management
GRAMBLING STATE UNIVERSITY
Skills
- Taleo & Applicant Tracking Systems
- Team / Project / Talent Management
- Team & Client Relationship Building
- Vendor and Client Relationship Management
- Job Posting Optimization
- Recruitment Metrics Analysis
- Effective Communication
- Employer Branding
- Diversity and Inclusion Strategies
- Salary Negotiation
- Attention to Detail
- Confidentiality Handling
- Cross-functional Teamwork
- Success Factors
- Talent Acquisition
- Process
- PeopleSoft
- Recruiting/Interviewing
- Partnership Development
Certification
Life and Health Insurance License
Timeline
Sr. Recruiter
JP Morgan Chase
06.2022 - 05.2024
Sr. Recruiter - Contractor @ JP Morgan Chase
Search Wizard
10.2021 - 06.2022
Talent Delivery Manager
Randstad Sourceright RPO
03.2020 - 06.2021
Operations/Talent Acquisition Manager
Toyota Motor North America
07.2016 - 02.2020
Team Lead - Sr. Recruiter
IBM, AMERICAN AIRLINES/EXPERIS FORMERLY COMSYS/MANPOWER
11.2012 - 03.2016
BACHELOR OF SCIENCE - Marketing/Management
GRAMBLING STATE UNIVERSITY
MASTER OF BUSINESS ADMINISTRATION - BUSINESS ADMINISTRATION
UNIVERSITY OF PHOENIX
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