Chelsea Mills
Indianapolis,IN
Summary
Adept at executive support and database management, I significantly enhanced operational efficiency at the Jewish Community Center of Indianapolis. My proactive approach in implementing a new CRM system and streamlining account management processes at Performance Strategies Inc. showcases my meticulous attention to detail and strong problem-solving skills.
Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Executive Assistant to the Chief Executive Officer
Jewish Community Center of Indianapolis
04.2022 - Current
- Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
- Implemented new CRM system to track donor interactions and donations.
- Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office.
- Organized and coordinated meetings.
- Prepared meeting agendas and briefing papers for members of board of directors and executive team.
- Maintained confidentiality by handling sensitive information with discretion and professionalism.
- Increased meeting effectiveness with detailed preparation of agendas, materials, and minutes.
- Handled confidential and sensitive information with discretion and tact.
- Took notes and dictation at meetings.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, chair and CEO.
- Updated and maintained confidential databases and records.
- Volunteered to help with special projects of varying degrees of complexity.
- Filed paperwork and organized computer-based information.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Created expense reports and filing systems for CEO.
Administrative Assistant to the CEO (part-time)
Jewish Community Center of Indianapolis
10.2021 - 04.2022
- Optimized calendar management for CEO by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Maintained inventory of office supplies and placed orders.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Account Manager
Performance Strategies Inc.
04.2019 - 02.2020
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Streamlined internal processes for better efficiency in account management tasks.
- Recorded accurate and efficient records in customer database.
- Stayed current on company offerings and industry trends.
Education
Bachelor of Arts - Fashion History
Indiana University, Bloomington
Bloomington, IN05-2017
Skills
- Presentation development
- Document preparation
- Executive support
- Database management
- Meeting planning
- Strong problem solver
- Advanced MS office suite
- Travel arrangements
- Meticulous attention to detail
- Business correspondence
- Schedule & calendar planning
Certification
Human Resources Certification - IUPUI
Timeline
Executive Assistant to the Chief Executive Officer
Jewish Community Center of Indianapolis
04.2022 - Current
Administrative Assistant to the CEO (part-time)
Jewish Community Center of Indianapolis
10.2021 - 04.2022
Account Manager
Performance Strategies Inc.
04.2019 - 02.2020
Human Resources Certification - IUPUI
Bachelor of Arts - Fashion History
Indiana University, Bloomington
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