Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea Mitchell

Azle,TX

Summary

Highly motivated and client driven project manager with 7+ years of experience in project management, business process management, and client relations. Successfully deployed several intricate projects for multi-million-dollar organizations with approximately eighty thousand plus end users. My enthusiastic and driven personality is a characteristic that proves to be successful with building and maintaining client relationships and the ability to keep projects trending upward. My attention to detail and process improvement skills are an asset to assist clients with efficiency, retention, and overall success of their projects.

Overview

7
7
years of professional experience

Work History

Sr. Project Manager

Risk Strategies
01.2022 - Current
  • Conducted requirements gathering sessions with clients and key stakeholders
  • Maintained schedules to meet key milestones at every project phase.
  • Directed changes to project scope and implemented appropriate change management processes to keep the project on track.
  • Presented regular status reports to clients, team members and executive leadership, providing insights into progress made toward achieving key milestones.
  • Mentored junior project managers and coordinators to enhance their skills and career growth.


Operations Project Manager

JPS Health Network
12.2019 - 12.2022
  • Facilitated the development, tracking, and reporting on hospital wide initiatives.
  • Streamlined operational processes by identifying inefficiencies and implementing effective solutions.
  • Collaborated with department leadership to document processes.
  • Enhanced communication between departments to facilitate seamless project handovers and minimize delays.

IT Help Desk Team Lead

Ut Southwestern Medical Center
04.2018 - 11.2019
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

IT Project Coordinator

Ut Southwestern Medical Center
07.2017 - 04.2018
  • Managed multiple IT projects simultaneously, prioritizing tasks based on urgency and potential impact on the organization''s goals.
  • Collaborated with various departments across the organization to gather requirements for IT projects, ensuring alignment with overall business goals.
  • Monitored project performance metrics closely, making adjustments as needed to stay on track with objectives.
  • Established strong relationships with key stakeholders, fostering trust and collaboration throughout each project lifecycle stage.
  • Coordinated cross-functional teams for multidisciplinary projects, resulting in more cohesive solutions.

Education

Bachelor of Science - Psychology

Tarleton State University
Stephenville, TX
08.2015

Skills

  • Client Relationship Management
  • Project Scheduling
  • Information Technology Management
  • Cross-Functional Communication
  • Agile Methodology
  • Requirements Gathering
  • Project Management
  • Process Improvement

Timeline

Sr. Project Manager

Risk Strategies
01.2022 - Current

Operations Project Manager

JPS Health Network
12.2019 - 12.2022

IT Help Desk Team Lead

Ut Southwestern Medical Center
04.2018 - 11.2019

IT Project Coordinator

Ut Southwestern Medical Center
07.2017 - 04.2018

Bachelor of Science - Psychology

Tarleton State University
Chelsea Mitchell