Results-driven business owner of over 15 years. Demonstrates a record of success in building successful teams and managing profitable operations. Proficient at implementing strategic business plans, driving growth and improving operations. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
CEO and Founder
Endless Summer Salon & Spa
05.2008 - Current
Established foundational processes for business operations.
Implemented strong hiring and training techniques to promote team cohesiveness, organization and optimize workflow efficiency.
Managed team of more than 12 employees across two locations.
Established and maintained strong client relationships, by providing positive customer experience tailored to each individual clients needs
Oversaw large-scale financial decisions, managed payroll, budgeted for inventory, operating expenses, and marketing.
Maintained compliance for licensing requirements, insurance, financial processing, and Arizona state board of Cosmetology inspections.
Analyzed, tracked and ordered retail merchandise according to forecasted customer demand. Ordered inventory for medical aesthetics, spa treatments, and day to day operations.
Processed EFT accounts,and coordinated monthly billing for customers. Verified financial information for 100+ monthly accounts
Maintained all medical aesthetics spa equipment, UV and Sunless Tanning Equipment, as well as general building maintenance.
CEO/ Owner
Heavenly Glow Tanning
01.2010 - 01.2015
Facilitated transition in ownership
Integrated existing staff with Endless Summer Staff
Educated clients on ownership change and what to expect professionally
Managed existing partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Identified new revenue generation opportunities to maximize bottom-line profitability.
Updated business processes, products and team makeups to generate more business opportunities and cater to clients needs.
All responsibilities from Endless Summer were also applied at this location.
Licensed Medical Aesthetician
Endless Summer
12.2016 - Current
Double Certified Eye Lash Technician
Specialized In Advanced Facials, Dermaplaning, Micro needling, Chemical Peels
Certified in full body waxing, Brazilian waxing, and Facial waxing
Fostered friendly, warm, and exceptional customer experience.
Developed customized facial treatments for individual clients to address specific skin care needs.
Analyzed skin condition and made appropriate product recommendations.
Sterilized equipment for patient treatments.
Salon manager accountable for enforcing state board of cosmetology protocols and rules
Education
Licensed Aesthetician -
Pure Aesthetics
Tucson, AZ
2016
Associates Degree -
Pima Community College
Tucson, AZ
2011
Skills
Adaptable and Flexible
Ability to manage multiple tasks and projects simultaneously