Chelsea M. Torres
Elmont,NY
Summary
Licensed esthetician and customer support coordinator with a desire to use my client management skills and proven track record to accomplish career goals while contributing to the efficiency of the team.
Overview
5
5
years of professional experience
Work History
Sugar Waxer
SugaringNYC
04.2019 - 01.2020
- Extensive sugaring training
- Performed full body and facial waxing for all clients
- Managed client relations and actively engaged with patients to increase customer retention
- Managed the clean-up and restocking of operating rules made sure everything met NYC Health code standards
Sales & Marketing Lead
Daniel's Leather
01.2018 - 02.2019
- Created a luxury shopping experience for each client
- Tailored product to client's individual style and overall needs
- Responsible for managing cash sales and stock inventory
- POS and Front Desk Experience
- Expertise in dealing with high profile clientle
- Managed the social media accounts of the brand and developed monthly marketing campaigns to increase engagement
Esthetician
Aveda Institute
08.2018 - 01.2019
- Responsible for client relations and providing exceptional customer service to guests of the business
- Provided the following services: facials, skin analysis, hydrotherapy, electrical therapy, body wraps, reflexology, and advanced massage
- Developed successful and creative marketing initiatives for the brand's Natural Skin Care line
- Curated personalized client skin care regimines for post care
- Experience working with a luxury brand
Sales Associate
Avianne Jewelers
11.2016 - 12.2017
- Expertise in dealing with high profile clientle
- 2017Created a luxury shoppin
- g experience for each client.
- Tailored product to client's individual sty
- le and overall needs.
- Responsible for manag
- in
- g cash sales and stock inventory
- POS and Front Desk Experience
- Expertise in dealin
- g with hi
- gh prof
- ile clientle
- Managed the social media accounts of the brand and
- developed monthl
- y
- marketin
- g campai
- g
- ns to increase
Sales Associate
American Apperal
06.2015 - 12.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
NY State Board License -
Aveda Institute
01.2019
Skills
- Anti-Aging Facial
- Chemical Peel Experience
- Full Body Waxing
- Microdermabrasion
- Social Media Management
- Content Creation
- Crisis/Risk Management
- Microsoft Office Suite
- Records Management
- Inventory Management
- Report Preparation
- Web Management
Personal Information
Title: Licensed esthetician and customer support coordinator
Summary
Licensed esthetician and customer support coordinator with a desire to use my client management skills and proven track record to accomplish career goals while contributing to the efficiency of the team.
Timeline
Sugar Waxer
SugaringNYC
04.2019 - 01.2020
Esthetician
Aveda Institute
08.2018 - 01.2019
Sales & Marketing Lead
Daniel's Leather
01.2018 - 02.2019
Sales Associate
Avianne Jewelers
11.2016 - 12.2017
Sales Associate
American Apperal
06.2015 - 12.2016
NY State Board License -
Aveda Institute
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