Chelsea Muir
Trappe,MD
Summary
Flexible and focused team player with expertise in customer relationship management, hr proficiencies, strategic planning and time management. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
9
9
years of professional experience
Work History
Human Resources Operations Coordinator
BJs wholesale club
Easton, Maryland
01.2022 - Current
- Conducts new team members orientation
- Facilitates and tracks training for all new hires
- Controls comprehensive scheduling process for all hourly team members
- Ensures that club payroll is completed accurately and timely weekly and ensures all payroll records are maintained properly
- Ensures all important documents are maintained properly
- Handles additional administrative task
Housekeeper
Wylder Hotel
Tilighman Island, Maryland
06.2021 - 12.2021
- Disinfect all furniture and equipment in hotel rooms
- Polish light fixtures to enhance brightness
- Change linens in hotel beds
- Perform weekly window washings in each room
- Vacuum hotel hallways, bedrooms and meeting rooms
- Maintained sanitation standards for hotel management
- Conducted deep cleaning procedures weekly in each room
Sales Associate
WAWA
Easton, Maryland
03.2019 - 06.2021
- Prepared and stocked product and merchandise for daily responsibilities
- Completed cash and credit transaction within set threshold-
- Established positive working relationships with manager, supervisors, and co workers
- Provide customer service and answer questions on merchandise and purchases
Sales Associate
Sheetz
Frostburg, Maryland
10.2015 - 02.2019
- Prepared and stocked product and merchandise for daily responsibilities
- Completed cash and credit transaction within set threshold-
- Established positive working relationships with manager, supervisors, and co workers
- Provide customer service and answer questions on merchandise and purchases
Education
B.S. Liberal Studies - Health and Physical Education
Frostburg State University
12.2018
Skills
- Cross-functional coordination
- Labor law compliance
- Payroll Processing
- Employee Relations
- Recruitment and selection
- Benefits Administration
- Listening Skills
- Problem-Solving
- Professional Demeanor
- Cash Handling Accuracy
- Conflict Resolution
Leadership- Coaching Soccer and Softball
- Coached High school girl softball: Spring of 2019 Fourth year of coaching Was assistant coach for the JV team Learn that I love this after this season by giving the younger generation knowledge on what I learned when I played Turned a team around that lost every game to a team that won every game
- Coached High school girl soccer: Fall of 2018 Third year of coaching but for soccer in the fall of 2018 Was assistant coach for the JV team Learn that I love this after this season by giving the younger generation knowledge on what I learned when I played Help goalkeepers on the Varsity team
Timeline
Human Resources Operations Coordinator
BJs wholesale club
01.2022 - Current
Housekeeper
Wylder Hotel
06.2021 - 12.2021
Sales Associate
WAWA
03.2019 - 06.2021
Sales Associate
Sheetz
10.2015 - 02.2019
B.S. Liberal Studies - Health and Physical Education
Frostburg State University
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