Chelsea Nanney
Thornton,CO
Summary
Dedicated professional with a strong background in customer service and client relationship management. Proven ability to enhance customer satisfaction through effective communication and tailored solutions, backed by experience in event coordination and team leadership.
Overview
17
17
years of professional experience
Work History
Stay at home mom
Stay at home mom
Thornton, USA
01.2019 - Current
Business Owner
The Spray Shack by Chelsea
Cheyenne, USA
01.2013 - Current
- Cultivated client relationships, establishing a reputation for outstanding service.
- Delivered state-of-the-art sunless tanning solutions to clientele, enhancing customer satisfaction.
- Educated clients on process to ensure optimal tanning results.
Para Educator
Laramie County School District
Cheyenne, USA
01.2018 - 01.2019
- Engaged students in the learning process, promoting their development and growth.
- Supported teachers in delivering instructional materials and activities.
- Assisted students with learning tasks and classroom participation.
- Facilitated small group discussions to enhance student understanding.
Stay at home mom
Stay at home mom
Cheyenne, USA
01.2016 - 01.2018
Business Owner
Mary Kay
Cheyenne, USA
01.2013 - 01.2018
- Ensured customer satisfaction and maintained quality standards.
- Coordinated events to engage potential customers and increase visibility.
- Managed daily operations and staff scheduling at a leading spray tanning studio.
- Developed and implemented marketing strategies to increase brand awareness and customer engagement.
- Oversaw inventory management, ensuring adequate supply of products for services offered.
Esthetician
Massage Envy
Fort Collins, USA
01.2016 - 12.2016
- Delivered exceptional customer service, addressing skincare needs and providing relaxing facial treatments to enhance client satisfaction.
- Provided personalized skin care consultations to address client needs.
- Performed a variety of facial treatments and body services.
- Maintained cleanliness and organization of treatment rooms and tools.
Waxer
Screaming Peach
Fort Collins, USA
01.2016 - 12.2016
- Ensured client comfort during services, facilitating a positive experience that left clients feeling great and hair free.
- Performed waxing services using high-quality products and techniques.
- Maintained cleanliness and organization of workstations and treatment rooms.
- Provided exceptional customer service, ensuring client comfort during sessions.
Associate in Fragrance and Cosmetics
Macys
Fort Collins, USA
11.2015 - 01.2016
- Prepared store for seasonal operations to accommodate increased holiday traffic.
- Assisted customers with service fulfillment through effective use of proprietary devices and applications, enhancing shopping experiences with tools and technology.
- Managed presentation, organization, storage, and replenishment of stock to maintain sales floor readiness.
- Participate in pre-selling and sales driving events to maximize sales.
Bank Teller
First Interstate Bank
Cheyenne, USA
01.2014 - 01.2015
- Expanded customer base by leveraging knowledge of retail services and effective selling techniques.
- Processed branch capture, credit card, and mortgage payments to ensure smooth financial operations.
- Process all financial transactions in an accurate and timely manner, accepts deposits and loan payments.
- Acknowledged customer complaints, followed up to resolve issues, and ensured customer satisfaction.
Sales Associate
Hot Spot Tanning
Cheyenne, USA
01.2013 - 01.2014
- Effectively communicate the positive effects of indoor tanning.
- Instruct each client individually or in a group setting regarding the salon equipment and the benefits and/or difference in equipment.
- Utilized written and oral communication skills to relay instructions to clients.
- Maintain the highest standard of salon cleanliness through routine cleaning schedules and personally identified needs.
Hostess/Server
Sanfords Grub and Pub
Cheyenne, USA
01.2010 - 01.2012
- Answer Phones and greet and seat customers.
- Wait on customers and provide all their needs while serving their food.
- Provide substantial customer service.
Education
Cheeks International Beauty Academy - Esthetics
Cheeks International Beauty Academy
Loveland, CO03-2016
Laramie County Community - General Studies
Laramie County Community
Cheyenne, WY01-2013
High School Diploma -
Cheyenne East High School
Cheyenne, WY01-2011
Skills
- Self-motivation and learning desire
- Knowledge expansion
- Collaboration and teamwork
- Customer service excellence
- Marketing strategy execution
- Client relationship management
- Event coordination
- Payment processing and financial transactions
- Problem-solving skills
- Time management expertise
- Creative thinking abilities
- Child development knowledge
- Youth mentoring and training
- Team leadership
Timeline
Stay at home mom
Stay at home mom
01.2019 - Current
Para Educator
Laramie County School District
01.2018 - 01.2019
Stay at home mom
Stay at home mom
01.2016 - 01.2018
Esthetician
Massage Envy
01.2016 - 12.2016
Waxer
Screaming Peach
01.2016 - 12.2016
Associate in Fragrance and Cosmetics
Macys
11.2015 - 01.2016
Bank Teller
First Interstate Bank
01.2014 - 01.2015
Business Owner
The Spray Shack by Chelsea
01.2013 - Current
Business Owner
Mary Kay
01.2013 - 01.2018
Sales Associate
Hot Spot Tanning
01.2013 - 01.2014
Hostess/Server
Sanfords Grub and Pub
01.2010 - 01.2012
Cheeks International Beauty Academy - Esthetics
Cheeks International Beauty Academy
Laramie County Community - General Studies
Laramie County Community
High School Diploma -
Cheyenne East High School