Summary
Overview
Work History
Education
Skills
Assessments
Timeline
Generic

Chelsea Norwood

Reno,NV

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

8
8
years of professional experience

Work History

Forklift Operator

Amentum
11.2022 - Current
  • Operated forklifts to transport materials efficiently within warehouse environments.
  • Loaded and unloaded products from trucks, ensuring safe handling and storage procedures.
  • Conducted routine maintenance checks on equipment to ensure operational safety and reliability.
  • Assisted in inventory management by accurately tracking stock levels and reporting discrepancies.
  • Picked orders, scanned products and packed boxes.
  • Processed and restocked returns.
  • Trained new team members on company shipping processes, enhancing overall department performance.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Stock Clerk

AECOM/Amentum
09.2019 - 09.2020
  • Receive, store, and issues equipment, material, supplies, merchandise, tools, etc., and compiles stock records of items in stockroom, warehouse, or storage yard/area.
  • Count, sort, or weigh incoming articles to verify receipt of items on requisition or invoice.
  • Examines stock to verify conformance to specifications.
  • Store articles in bins, on the floor or on shelves, according to identifying information, such as style, size, or type of material. Fills orders or issues supplies from stock.
  • Prepare periodic, special, or perpetual inventory of stock.
  • Requisitions articles to fill incoming orders.
  • Compiles records on use of stock handling equipment, adjustments of inventory counts and stock records, spoilage of or damaged stock, location changes, and refusal of shipments.
  • Mark identifying codes, figures, or letters on articles.
  • Distribute stock among production workers, keeping records of material issued.
  • Adjust articles carried in stock.
  • Determine methods of storage, identification, and stock location, considering temperature, humidity, height and weight limits, turnover, floor loading capacities, and required space.
  • Cut stock to size to fill orders as required.
  • Organized and maintained stock areas, improving accessibility and efficiency in retrieval processes.
  • Assisted in training new staff on proper stocking procedures, enhancing team productivity and accuracy.
  • Reduced stock discrepancies by conducting regular audits and promptly addressing any issues discovered.

Cashier/Customer Service

Big 5 Sporting Goods
12.2017 - 10.2018
  • Responsible for overseeing the front counter POS (register) terminal. Other responsibilities include cash-handling and bagging of purchased merchandise, greeting customers, answering telephones, direction of sales associates using the PA system, stocking shelves, and the cleaning and maintenance of displayed merchandise on the sales floor.

Education

Certificate - Medical Billing & Coding

University of Phoenix-Online Campus
Phoenix, AZ
10.2025

Skills

  • Customer service and support
  • Cash handling and cashiering
  • Phone communication
  • Warehouse operations
  • Retail sales and inventory
  • Shipping and receiving processes
  • Sales expertise
  • Typing proficiency
  • Microsoft Word proficiency
  • Medical terminology and records
  • EMR systems knowledge
  • Insurance verification skills
  • Anatomy knowledge and HIPAA compliance
  • Computer skills

Assessments

  • Scheduling
  • Cross-referencing agendas and itineraries to avoid scheduling conflicts
  • Customer focus & orientation
  • Responding to customer situations with sensitivity
  • Attention to detail
  • Identifying differences in materials, following instructions, and detecting details among distracting information
  • Management & leadership skills: Impact & influence
  • Adapting leadership style to accomplish goals using rational or emotional appeal.
  • Customer service
  • Identifying and resolving common customer issues
  • Protecting patient privacy
  • Understanding privacy rules and regulations associated with patient records
  • Verbal communication
  • Speaking clearly, correctly, and concisely
  • Influencing and negotiating with customers
  • Medical receptionist skills
  • Managing physician schedules and maintaining accurate patient records

Timeline

Forklift Operator

Amentum
11.2022 - Current

Stock Clerk

AECOM/Amentum
09.2019 - 09.2020

Cashier/Customer Service

Big 5 Sporting Goods
12.2017 - 10.2018

Certificate - Medical Billing & Coding

University of Phoenix-Online Campus

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