Chelsea Parrett
New Albany
Overview
1
1
year of professional experience
Work History
E-Commerce Manager
Kroger
03.2025 - Current
- Trained junior team members on best practices for managing e-commerce platforms and maintaining stellar seller ratings
- Focused on continuous quality and customer service improvement in e-commerce operations
- Manage a department of 6 to 12 people utilizing them to achieve tasks that need to be done by the hour in order to satisfy customers needs in a efficient and effective manner
- Manage a labor budget using allocated hours used to write an effective schedule
Education
High School Diploma -
Art And College Preparatory Academy
Columbus, OH05-2024
Skills
- Order fulfillment
- Time management
- Customer service
- Team leadership
- Decision-making
- Verbal and written communication
- Staff training and development
- Complex Problem-solving
- Task delegation
- Staff development
- Shift scheduling
Timeline
E-Commerce Manager
Kroger
03.2025 - Current
High School Diploma -
Art And College Preparatory Academy