Chelsea Pinto
New Bedford,MA
Summary
Dedicated professional with expertise in record keeping and data entry, ensuring compliance with legal documentation standards. Recognized for exceptional attention to detail and effective communication skills. Proven ability to complete tasks efficiently and accurately, contributing to organizational success.
Overview
17
17
years of professional experience
Work History
Birth Registrar/Newborn Hearing Screener
Southcoast Health System
New Bedford, Massachusetts
01.2024 - Current
- Recorded vital statistics and verified accuracy for all births within health system.
- Collaborated with healthcare professionals to gather essential information.
- Ensured compliance with state regulations regarding birth registrations and newborn hearing screenings.
- Maintained secure electronic records in health system's database.
- Trained new staff on procedures for accurate birth documentation.
- Public notary services
- Performed hearing screenings on newborns using Automated Auditory Brainstem Response equipment.
- Provided comprehensive follow-up services for infants who failed the initial screening, including scheduling and coordinating diagnostic testing with specialists.
Health Unit Coordinator/Certified Nurse Aide Technician
Southcoast Health System
New Bedford, Massachusetts
01.2013 - Current
- Facilitated seamless communication between healthcare providers and patients, ensuring efficient information exchange.
- Optimized clinic workflow by scheduling appointments and procedures effectively.
- Processed patient paperwork for admissions, discharges, and transfers with precision.
- Monitored vital signs and promptly reported changes to nursing staff.
- Maintained cleanliness of patient areas, adhering to health protocols.
- Accurately documented patient information in electronic health records systems.
- Actively participated in staff meetings to stay informed on updated policies and practices.
Waitress
Fresca Grill
New Bedford, Massachusetts
03.2010 - 01.2013
- Delivered food and beverages promptly to enhance guest experiences in fast-paced environment.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to ensure timely meal preparation and service.
- Resolved customer complaints professionally, ensuring high levels of satisfaction.
- Handled cash transactions securely while processing payments efficiently.
- Adhered to health codes regarding food preparation and storage practices.
Member Service Representative
YMCA Southcoast
New Bedford, Massachusetts
06.2009 - 01.2013
- Resolved member inquiries and provided comprehensive information about programs and services.
- Processed membership applications, ensuring accurate maintenance of member records.
- Addressed member complaints promptly, fostering a positive atmosphere.
- Conducted facility tours, highlighting available resources and services.
- Answered incoming calls regarding membership benefits and services with professionalism.
- Greeted customers warmly, ensuring a friendly interaction.
Education
High School Diploma -
New Bedford High School
New Bedford, MA06-2009
Some College (No Degree) - General Studies
Bristol Community College
Fall River, MASkills
- Attention to detail
- Effective communication
- Data accuracy
- Multitasking skills
- Public notary services
- Bilingual in Portuguese
Timeline
Birth Registrar/Newborn Hearing Screener
Southcoast Health System
01.2024 - Current
Health Unit Coordinator/Certified Nurse Aide Technician
Southcoast Health System
01.2013 - Current
Waitress
Fresca Grill
03.2010 - 01.2013
Member Service Representative
YMCA Southcoast
06.2009 - 01.2013
High School Diploma -
New Bedford High School
Some College (No Degree) - General Studies
Bristol Community College