Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holly Johnson

Wylie,TX

Summary

I developed strong communication and patient care skills in healthcare environments, focusing on newborn auditory health. I demonstrated ability to perform precise and accurate screening procedures while maintaining patient comfort and safety for newborns and parents. Ideally I would like to transition into new field where these skills can translate onto my work.

I gained many skills while working in a high-energy environment as an event staff member, excelling with communication and organization as a team, and as an individual. Event coordination has provided me with strong experience in ensuring smooth operations and customer satisfaction, collaborative teamwork and adaptation to changing environments.

Working along side the event team with the City of Plano's Parks and Recreation Department, I spent time working the front desk for the Nature and Retreat Center. I demonstrated the ability to direct calls to different departments, provide information to guests touring the event center and be an assistant to my supervisor when directed to do so.


Overview

3
3
years of professional experience

Work History

Newborn Hearing Screener / Contract

Pediatrix
06.2024 - 10.2024
  • Conducted newborn hearing screenings using audiometric equipment to assess auditory function.
  • Educated parents on the importance of early hearing detection and intervention processes.
  • Documented screening outcomes accurately in electronic health records for compliance and tracking purposes.
  • Played a key role in updating hospital policies related to newborn hearing screenings, incorporating new research findings and best practices as needed.
  • Collaborated with healthcare providers to ensure timely follow-up on screening results.
  • Worked alongside doctors in the NICU, Labor and Delivery and Mother and Baby unit

Event Staff Member

City of Plano Parks and Recreation
01.2022 - 04.2024
  • Assisted in setup and breakdown of event spaces, ensuring efficient use of time and resources.
  • Supported event coordination through effective communication with vendors and team members.
  • Maintained cleanliness and organization of event areas throughout functions, promoting safety standards.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Enhanced event attendee experience by providing excellent customer service and addressing any concerns.
  • Oversaw event operations to keep running smoothly.
  • Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
  • Provided outstanding customer service by addressing inquiries and resolving issues promptly.
  • Streamlined communication between departments to enhance collaboration and efficiency in guest services.

Education

Associate of Science - Atmospheric Sciences And Meteorology

Collin College
Plano, TX
12-2025

High School Diploma -

The Einstein School
Plano, TX
04-2018

Skills

  • Patient communication
  • Data recording accuracy
  • Medical terminology
  • Attention to detail
  • Clerical support
  • Verbal and written communication
  • Customer follow-up
  • Interpersonal confidence
  • Database administration
  • Scheduling and calendar management
  • Phone etiquette
  • Database entry
  • Maintaining confidentiality

Timeline

Newborn Hearing Screener / Contract

Pediatrix
06.2024 - 10.2024

Event Staff Member

City of Plano Parks and Recreation
01.2022 - 04.2024

Associate of Science - Atmospheric Sciences And Meteorology

Collin College

High School Diploma -

The Einstein School
Holly Johnson