Gabriela Ayala Talbot
Orlando,FL
Summary
Energetic and dependable with strong presence and keen observational skills. Well-versed in conflict resolution and de-escalation techniques, coupled with ability to handle high-pressure situations calmly and professionally. Committed to ensuring safe and secure environment for all patrons.
Overview
8
8
years of professional experience
Work History
Bouncer
NOA
09.2024 - Current
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Checked IDs and closely examined patrons' faces to verify age.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
- Ejected unruly patrons from premises.
- Prevented potential altercations by quickly identifying intoxicated individuals and diplomatically removing them from the premises.
- Ensured patron safety by effectively monitoring and controlling crowds in a timely manner.
Construction Worker
Fortera
10.2022 - 11.2022
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding
- Maintained a clean job site by disposing of all wood scraps properly
Customer Service
Jose Lawn Mower Shop
01.2017 - 01.2018
- Primary goal is to sell lawn equipment
- Reselling all benefits, the business has to offer while still being competitive
- Providing responsive customer service and interface with each sale
- Setting up pickups and deliveries
- Relationships selling products, services by getting to know customers and helping solve their unique end to end needs
- Open and close shop
- Answer incoming calls
- Restock shop with parts, take inventory
Education
GED -
Fresh Start
Davenport, FLSkills
- Computer literate
- Windows XP
- Windows Vista
- Windows 7
- Microsoft Word
- Excel
- Access
- PowerPoint
- Customer service skills
- Verbal communication
- Presentation skills
- Interpersonal skills
- Bilingual
- Typing
- Team-oriented
- Dependable
- Heavy Equipment Operation
- Power Tool Operation
- Construction
- Team Collaboration
- Crowd control
- Physical strength
- Patience and tolerance
- Integrity and honesty
Coursework
- Cashier
- Stocking
- Customer Service
- Greeting
Languages
Spanish
Native or Bilingual
Timeline
Bouncer
NOA
09.2024 - Current
Construction Worker
Fortera
10.2022 - 11.2022
Customer Service
Jose Lawn Mower Shop
01.2017 - 01.2018
GED -
Fresh Start
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