CHELSEA R. CROMWELL
Summary
Versatile professional with over 3 years of human resource and high-volume customer service experience. Expert in interacting with children and parents to resolve interpersonal issues, managing guest expectations in fast-paced environments, and coordinating logistics. Proven track record in team building, safety compliance, and operational leadership.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse Worker
VLC Distribution
Katy
02.2026 - 04.2026
- Temporary job
- Operated forklifts to move products safely within the warehouse.
- Organized inventory to ensure efficient picking and packing processes.
- Loaded and unloaded shipments following safety protocols and guidelines.
Delivery Driver / Dispatch
Amazon
Houston
08.2025 - 02.2026
- Managed time-sensitive delivery routes and logistics for local area distribution, ensuring compliance with high safety standards.
- Delivered top-tier customer service by ensuring accurate deliveries and proactively resolving navigational or package issues.
- Coordinated with dispatch teams to enhance delivery speed while achieving 100% accuracy.
Teacher
Everbrook Academy
Houston
06.2025 - 09.2025
- Provided timely updates and empathetic communication to parents, enhancing their understanding of student progress.
- Delivered exceptional client service to parents through detailed updates and empathetic communication regarding student progress.
- Ensured a safe, clean, and engaging learning environment to support student focus and participation.
Assistant Teacher
Kids R Kids Learning Academies
Houston
09.2023 - 06.2025
- Engaged with families daily to address interpersonal issues, strengthening connections with students.
- Established a secure environment and delivered daily curriculum to support students' physical and social development.
- Assisted lead teachers in planning and implementing daily lesson plans.
- Supported classroom management by maintaining a safe and positive learning environment.
- Engaged children in educational activities to promote social and cognitive development.
Package Handler
FedEx
Cypress
02.2021 - 10.2023
- Loaded and unloaded packages from delivery trucks to ensure timely deliveries.
- Scanned packages using handheld devices for tracking purposes.
- Maintained cleanliness and organization of work area to support operational efficiency.
- Followed safety protocols to ensure a secure working environment.
- Collaborated with team members to streamline workflow processes for improved package handling.
- Collaborated with team members to optimize workflow processes.
Paraprofessional
Thornton Middle School
Katy
01.2023 - 09.2023
- Enhanced student engagement through collaboration with staff in teaching age-appropriate curriculum.
- Supervised students to ensure a focused and safe classroom environment.
- Assisted teachers in classroom management and student engagement activities.
- Supported students with special needs through individualized learning strategies.
- Collaborated with educators to develop instructional materials and resources.
Manager
MOD Pizza
Houston
06.2020 - 03.2023
- Managed guest experience, ensuring positive environment and resolving complaints effectively in high-traffic setting.
- Executed daily restaurant operations with a focus on staff supervision, training, and team building to enhance team cohesion.
- Ensured adherence to company policies, health standards, and safety expectations to maintain operational integrity.
Education
High school -
cypress springs high school
business accounting
Skills
- Warehouse Operations
- Inventory Management
- Logistics Coordination
- Dispatch & Logistics
- Quality Control
- Safety & Security
- Equipment Handling
- Documentation/Paperwork
- Time Management
- Problem Solving
- Process Improvement
- Team Building
Certification
- Commercial Driver's License (CDL) Class C
- Child Development Certification
- CPR Certification
Education
Cypress Springs High School, 05/01/21, Currently doing online college for business accounting.
Core Skills
Conflict Resolution, Guest Experience Management, Professional Communication, De-escalation, Dispatch & Logistics, Time Management, Documentation/Paperwork, Safety & Security, Team Building, Training & Supervision, Problem Solving, Accountable
Timeline
Warehouse Worker
VLC Distribution
02.2026 - 04.2026
Delivery Driver / Dispatch
Amazon
08.2025 - 02.2026
Teacher
Everbrook Academy
06.2025 - 09.2025
Assistant Teacher
Kids R Kids Learning Academies
09.2023 - 06.2025
Paraprofessional
Thornton Middle School
01.2023 - 09.2023
Package Handler
FedEx
02.2021 - 10.2023
Manager
MOD Pizza
06.2020 - 03.2023
High school -
cypress springs high school