Supported nursing staff in delivering patient care and managing daily activities to enhance comfort and safety.
Monitored vital signs and reported changes to nursing team for timely interventions.
Ensured accuracy of patient records within electronic health systems to facilitate effective communication among healthcare providers.
Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
Implemented best practices in infection control to enhance patient safety and health outcomes.
Monitored vital signs and reported changes to healthcare team, ensuring timely interventions.
Phlebotomist
Corewell Health
Grand Rapids, MI
11.2020 - 12.2025
Dedicated and highly experienced phlebotomist with 5 years of expertise in hospital and clinical settings. Proven success in guiding teams through major organizational transitions, including organizational-wide name changes. Skilled in policy and procedure compliance, onboarding and training, and collaborating with interdisciplinary teams to improve workflows. Experienced in high acuity environments, including the emergency department, ICU, and pediatric units.
Serve as a key first shift charge and senior phlebotomist, overseeing weekend phlebotomy operations to ensure efficient workflows, adherence to protocols, and timely specimen collection across multiple departments.
Successfully navigated and supported staff through major hospital system changes, including but not limited to mergers, name changes, and electronic health record upgrades from Cerner to Epic, ensuring minimal disruption to patient care.
Learned, executed, and taught policy and procedure to new hires and existing staff, reinforcing compliance with hospital and regulatory standards. Teaching efficiency while also adhering to Corewell Health's core values and mission.
Collaborated with outside departments (nursing units, ICU, pediatrics, emergency) to improve processes, reduce errors, and streamline communication. This ensured quality, safety, and regulatory compliance.
Collected blood samples from a diverse patient population, including critical ICU patients and pediatric patients, demonstrating exceptional skill, accuracy, and patient-centered care.