Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Chelsea Riddle

Seaside,United States

Summary

Experienced Audio Visual Professional with a demonstrated history of working in the AV / IT industry. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Empathy & Results-Driven Manager. Human Swiss Army Knife.

Overview

12
12
years of professional experience

Work History

Lead Audio Visual Technology Specialist III

Middlebury Institute of International Studies
08.2023 - Current
  • Manages team of 10, as well as all event support requests received by Media Services Department
  • Leads projects requiring high levels of functional integration and engineering, software and hardware expertise, and IT support
  • Maintains AV/ IT equipment in good working order for school-wide use
  • Provides advanced technical leadership for the Audio Visual Integration & Support team
  • Organized library catalog, supplies, equipment and records.

On-Site Audio Visual Technician

Hear & Now Monterey
08.2021 - 08.2023
  • Co-founder of Hear & Now Monterey
  • Setup, Teardown & Operation of all audio / video equipment for live conferences, performances and pre-recorded productions
  • Provided technical support and quality control to clients, staff, presenters & performers
  • Completed administrative & logistical work during pre-production planning meetings for each project
  • Trained event staff on proper use of audio and visual equipment

Operations Manager

Proctor Sound & Staging
11.2019 - 08.2021
  • Assisted with client communication, event planning, warehouse management, project coordination and new protocol implementations
  • Developed systems and procedures to improve overall operational quality and team efficiency.
  • Recruited and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Owner / Technical Director

Riddle Productions
09.2017 - Current
  • Lead project teams, delegated tasks and monitored progression of each project's pace
  • Worked with multiple clients simultaneously to assess each project's concept, expected technical challenges and proactive solutions
  • Developed technical process improvements to optimize overall client satisfaction
  • Provided pre-event, on-site and day-of-show oversight as well as project management & labor coordination throughout each project's entirety

Event Technology Technician

The Ritz-Carlton Hotel Company LLC
11.2012 - 04.2014
  • Set, operated, transported and maintained all Ritz-Carlton AV equipment on-site
  • Responded to customer inquiries, provided technical assistance over phone and in-person to all guests/clients on property
  • Troubleshot any/all hardware, software and network issues
  • Developed training programs and assisted in development of system security protocols.

Education

Bachelor of Arts (B.A.) - Communiciations - Electronic Media

West Texas A&M University
Canyon, Tx
01.2012

Skills

  • Communication
  • Technical Support
  • Client Success
  • Quality Control
  • Team Management
  • Event Management

Timeline

Lead Audio Visual Technology Specialist III

Middlebury Institute of International Studies
08.2023 - Current

On-Site Audio Visual Technician

Hear & Now Monterey
08.2021 - 08.2023

Operations Manager

Proctor Sound & Staging
11.2019 - 08.2021

Owner / Technical Director

Riddle Productions
09.2017 - Current

Event Technology Technician

The Ritz-Carlton Hotel Company LLC
11.2012 - 04.2014

Bachelor of Arts (B.A.) - Communiciations - Electronic Media

West Texas A&M University
Chelsea Riddle