Chelsea Riddle
Seaside,United States
Summary
Experienced Audio Visual Professional with a demonstrated history of working in the AV / IT industry. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Empathy & Results-Driven Manager. Human Swiss Army Knife.
Overview
12
12
years of professional experience
Work History
Lead Audio Visual Technology Specialist III
Middlebury Institute of International Studies
2023.08 - Current
- Manages team of 10, as well as all event support requests received by Media Services Department
- Leads projects requiring high levels of functional integration and engineering, software and hardware expertise, and IT support
- Maintains AV/ IT equipment in good working order for school-wide use
- Provides advanced technical leadership for the Audio Visual Integration & Support team
- Organized library catalog, supplies, equipment and records.
On-Site Audio Visual Technician
Hear & Now Monterey
2021.08 - 2023.08
- Co-founder of Hear & Now Monterey
- Setup, Teardown & Operation of all audio / video equipment for live conferences, performances and pre-recorded productions
- Provided technical support and quality control to clients, staff, presenters & performers
- Completed administrative & logistical work during pre-production planning meetings for each project
- Trained event staff on proper use of audio and visual equipment
Operations Manager
Proctor Sound & Staging
2019.11 - 2021.08
- Assisted with client communication, event planning, warehouse management, project coordination and new protocol implementations
- Developed systems and procedures to improve overall operational quality and team efficiency.
- Recruited and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Owner / Technical Director
Riddle Productions
2017.09 - Current
- Lead project teams, delegated tasks and monitored progression of each project's pace
- Worked with multiple clients simultaneously to assess each project's concept, expected technical challenges and proactive solutions
- Developed technical process improvements to optimize overall client satisfaction
- Provided pre-event, on-site and day-of-show oversight as well as project management & labor coordination throughout each project's entirety
Event Technology Technician
The Ritz-Carlton Hotel Company LLC
2012.11 - 2014.04
- Set, operated, transported and maintained all Ritz-Carlton AV equipment on-site
- Responded to customer inquiries, provided technical assistance over phone and in-person to all guests/clients on property
- Troubleshot any/all hardware, software and network issues
- Developed training programs and assisted in development of system security protocols.
Education
Bachelor of Arts (B.A.) - Communiciations - Electronic Media
West Texas A&M University
Canyon, Tx01.2012
Skills
- Communication
- Technical Support
- Client Success
- Quality Control
- Team Management
- Event Management
Timeline
Lead Audio Visual Technology Specialist III
Middlebury Institute of International Studies
2023.08 - Current
On-Site Audio Visual Technician
Hear & Now Monterey
2021.08 - 2023.08
Operations Manager
Proctor Sound & Staging
2019.11 - 2021.08
Owner / Technical Director
Riddle Productions
2017.09 - Current
Event Technology Technician
The Ritz-Carlton Hotel Company LLC
2012.11 - 2014.04
Bachelor of Arts (B.A.) - Communiciations - Electronic Media
West Texas A&M University
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