Chelsea Robinson
Grenada,MS
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Office Management positions. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Manager
Robinson & Robinson Photography
01.2010 - 08.2013
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Maintained computer and physical filing systems.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Established team priorities, maintained schedules and monitored performance.
- Updated reports, managed accounts, and generated reports for company database.
- Printing, Faxing, Copying, Software Use, and all other office responsibilities and duties compliant with basic computer use.
Office Assistant
HINDS Community College
01.2014 - 12.2016
- Organized, stocked, and answered all incoming calls into the company
- Collected and distributed messages to team members and managers to support open communication and high customer service
- Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking
- Monitored premises, screened visitors, updated logs and issued passes to maintain security
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Interacted with customers by phone, email, or in-person to provide information.
- Coordinated and scheduled meetings and appointments.
- Created and maintained detailed records of all office activities.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Prepared and edited documents to produce precise, accurate and professional communication.
Production Floor Worker
EMI Staffing
12.2017 - 01.2020
- Established standards for personnel performance and customer service
- Answered incoming calls, emails, and faxes about company policies and protocols
- Restocked necessary tools for personnel
- Investigated and resolved complaints regarding machine quality, service, or accommodations
- Monitored compliance with health and fire regulations regarding building maintenance in lodging and dining facilities
- Resolved customer's complaints
- Ensured all machines were cared for and inspected according to standards
- Reviewed files, records, and other documents to obtain information to respond to requests
- Swept, mopped, dusted, and polished floor room.
- Moved materials to designated staging areas.
- Trained new workers to properly handle machinery and equipment.
- Maintained clean, organized, hazard-free work areas for optimized site safety.
CEO
Savish Dreamz LLC
01.2020 - Current
- Manage Marketing & Sales
- Plan and strategize how to generate long term revenue
- Print and create labels for my business products
- Manage inventory and online sales for my small business
- Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
- Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Negotiated with suppliers to secure best prices for products.
- Utilized software to automate customer communication and order fulfillment.
- Improved monthly sales with successful marketing, sales and customer relations approaches.
- Monitored trends in online retail to identify new opportunities for growth.
- Established relationships with suppliers to increase online product offerings.
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Established and maintained e-commerce website to promote and sell products.
- Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
- Managed customer service inquiries and complaints for customer satisfaction.
- Managed financial tracking, inventory coordination and social media marketing.
Education
GED - Business Administration
Hinds Community College
Raymond, MSSkills
- Inventory Management
- Excellent customer service
- Computer literate/MS Works
- Type 35 Wpm/10 key by touch
- Service and Detail Oriented
- Production control
- Critical Thinking
- Effective trainer
- Client relations
- Call Center experience
- Job Specifications
- Team Collaboration
- Active Listening
- Team Contribution
- Inventory Reports
- Production Logs
- Workplace Safety
- Providing Feedback
Languages
English
Full Professional
Certification
- First Aid/CPR Certified
- Certified Business Owner, Savish Dreamz LLC - 2020-
Websites
Timeline
CEO
Savish Dreamz LLC
01.2020 - Current
Production Floor Worker
EMI Staffing
12.2017 - 01.2020
Office Assistant
HINDS Community College
01.2014 - 12.2016
Office Manager
Robinson & Robinson Photography
01.2010 - 08.2013
GED - Business Administration
Hinds Community College
- First Aid/CPR Certified
- Certified Business Owner, Savish Dreamz LLC - 2020-
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