Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Chelsea Rodriguez

Denville,NJ

Summary

Compassionate professional in animal care, known for high productivity and efficient task completion. Skilled in animal behavior assessment, animal care, medical treatment administration, and nutrition planning. Excels with empathy, communication, and patience to ensure optimal care and welfare of animals in various settings. Owner and operator of a successful business loving and caring for animals of all kinds with leadership, management and scheduling skills.

Overview

6
6
years of professional experience

Work History

Owner

Chelsea's Pet Services
Denville, NJ
10.2020 - Current
  • Ensured all pets had access to water during and after walks, especially on hot days.
  • Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
  • Developed personalized exercise plans based on individual needs of each dog.
  • Assisted with grooming tasks such as bathing and brushing.
  • Walked and exercised dogs during owner absences.
  • Provided pet sitting services, including feeding and overnight care when necessary.
  • Delivered excellent service to pet owners to drive repeat business.
  • Kept dogs safe by remaining alert to environmental conditions and nearby animals.
  • Administered medications to animals.
  • Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
  • Monitored dog behavior and health, reporting any concerns to owners immediately.
  • Managed groups of dogs during walks, ensuring safety and preventing aggressive behavior.
  • Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
  • Utilized positive reinforcement techniques to encourage good behavior during walks.
  • Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
  • Maintained accurate records of client information, including contact details, payment information, pet profiles, and medical history.
  • Attracted new clients through referrals and word-of-mouth marketing.
  • Cleaned up after dogs, maintaining cleanliness of public and personal spaces.
  • Administered medications and treatments as prescribed by veterinarians.
  • Taught animals sit, stay and other basic commands.
  • Managed appointment setting, cancellations, and rescheduling for clients, enhancing customer satisfaction.
  • Assisted in the recruitment process by conducting interviews and making hiring decisions based on candidate qualifications.
  • Ensured accuracy of payroll information by verifying employee hours worked against timesheets submitted at the end of each pay period.
  • Responded promptly to all customer inquiries regarding availability or schedule changes.
  • Set and confirmed customer appointments.
  • Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
  • Positive reinforcement for training and to calm anxious dogs.
  • Provided daily updates to the pet parent.

Bartender

Fiddlers Elbow Country Club
Bedminster, NJ
03.2019 - 10.2020
  • Processed payments accurately and efficiently with POS system.
  • Greeted customers and provided excellent customer service.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Greeted guests with friendliness and professionalism.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Assisted in setting up the bar for service shift.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Resolved customer complaints in a professional manner.
  • Performed opening and closing duties including restocking supplies.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.

Education

High School Diploma -

Boonton High School
Boonton, NJ
06-2012

Skills

  • Customer relations
  • Business management
  • Exceptional patience
  • Canine nutrition
  • Dog handling expertise
  • Strong physical stamina
  • Record keeping efficiency
  • Basic dog grooming
  • Canine behavior
  • Animal training
  • Behavior analysis
  • Tick removal
  • Bookkeeping
  • Schedule organization
  • Staff management

References

  • Eileen Malvey 973-632-2996
  • Stephanie Blum 732-598-1291
  • Kathy Malkinski 973-493-1390

Timeline

Owner

Chelsea's Pet Services
10.2020 - Current

Bartender

Fiddlers Elbow Country Club
03.2019 - 10.2020

High School Diploma -

Boonton High School

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Chelsea Rodriguez