Chelsea Sakal
Peru,NY
Summary
Quality-focused Medical Transcriptionist skilled in accurate and timely project completion. Exceptional at translating verbal information to written form to record patient medical history and treatment. Self-motivated and talented at organization and time management. Passionate about the medical field and being part of the overall process for patient care.
Overview
4
4
years of professional experience
Work History
Medical Transcriptionist
AQuity Solutions/MModal Transcription
Moncton, Canada
01.2018 - 08.2020
- Transcribed sensitive documents with complete confidentiality.
- Recorded information using word processing, dictation and transcription software and equipment.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Transcribed and edited physician reports from dictation using Fluency.
- Maintained 98% accuracy rate for spelling and content.
- Maintained security and privacy of records to protect patients and providers.
- Applied medical terminology related to provider-specific treatments and techniques.
Customer Service Specialist
WestJet Airlines
Moncton, Canada
01.2019 - 07.2020
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
- Resolved concerns with products or services to help with retention and drive sales.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Education
Certification For Medical Transcription - Medical Transcription Honors Graduate
CanScribe Career College
Canada10.2017
Skills
- Medical terminology expert
- Adept multi-tasker
- Patient chart auditing ability
- Research and data analysis
- Records maintenance professional
- Document accuracy
- Medical terminology
- Office support (phones, faxing, filing)
- Medical Records Management
- Microsoft Office Suite
Timeline
Customer Service Specialist
WestJet Airlines
01.2019 - 07.2020
Medical Transcriptionist
AQuity Solutions/MModal Transcription
01.2018 - 08.2020
Certification For Medical Transcription - Medical Transcription Honors Graduate
CanScribe Career College