Chelsea Suniga PT, DPT
Houston,TX
Summary
A detail-oriented Physical Therapist and Director of Rehabilitation with years of experience in managing different clients, delivering customized staffing solutions, and building long-term relations in the healthcare industry. Demonstrated success in growing revenue, optimizing operations and leading teams to achieve performance goals. Adept at fostering strong relationships with healthcare providers and clients to ensure seamless service delivery and client satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director of Rehabilitation
PAM Rehabilitation Houston Heights
Houston, TX
06.2023 - Current
- Acted as a primary point of contact for client and employee escalations, resolving issues swiftly, and maintaining strong client and staff relationships.
- Managed relationships with healthcare facilities and clients, providing staffing solutions for the rehabilitation department
- Lead and develop patient experience strategies, enhancing overall satisfaction and retention.
- Collaborate with cross-functional teams to improve service delivery and patient-centered care.
- Analyze patient feedback date (surveys, complaints) to identify areas of improvement.
- Implement system-wide initiatives to increase key patient satisfaction metrics.
- Oversee staff training programs focused on communication and empathy to enhance patient interactions.
- Ensure compliance with regulatory standards and accreditation requirements.
Staff Lead Physical Therapist
PAM Rehabilitation Houston Heights
Houston, TX
11.2022 - 06.2023
- Interdisciplinary Physical Therapist Team Conference representative, Interdisciplinary correspondent for therapy scheduling, and assistant to DOR
- Supervised clinical students and support staff, including certified and licensed assistants, technicians and volunteers.
Staff Physical Therapist to PRN
The Vosswood Nursing Center
Houston, TX
09.2019 - 05.2023
- Independently evaluate and treat complex patient conditions, assess need and instruct assisted device use, participate in interdisciplinary teams, and provide family training and education
- Supervised certified and licensed assistants, technicians and volunteers.
PRN Promoted to Fulltime Lead Physical Therapist
Cobalt Rehabilitation Hospital
Houston, TX
07.2021 - 11.2022
- Creating schedule for all therapist, monitoring therapy compliance for Medicare and correspondent for weekend staffing
- Collaborated with practitioners by recording and sharing physical therapy outcomes and recommending modifications to treatment plans.
Graduate Student Affiliations
UTMB Galveston
Houston, TX
08.2017 - 06.2019
- Harris Health- Ben Taub Trauma 1 Hospital
- Houston Methodist St John Outpatient
- Memorial Hermann Southwest Hospital – Neurological Floor
- St. Joseph’s Medical Center- Wound Care
- Houston Methodist Skilled Nursing Facility
Mental Health Technician
Georgetown Behavioral Health Institute
Georgetown, TX
12.2015 - 08.2016
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Engaged clients in therapeutic groups to promote coping skills, education and life skills.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
Exercise Physiologist
St. David’s Cardiac Rehabilitation
Round Rock, TX
08.2015 - 08.2016
- Reviewed medical records of patients prior to visits to determine physical limitations, precautions and contra-indications.
- Educated patients and family members on cardiac rehabilitation exercise recovery plans.
- Conducted exercise stress tests for patients of varying ages to identify cardiac abnormalities.
Undergraduate Student Affiliations
University Of Texas At Austin
Austin, TX
01.2014 - 08.2015
- St. David’s Cardiac Rehabilitation Intern
- University of Texas Personal Trainer Field Student
- University of Texas FITT Institute Field Student
Education
Doctor of Physical Therapy -
The University of Texas Medical Branch
Galveston, TX08.2019
Bachelor of Science - Exercise Science
University of Texas At Austin
Austin, TX08.2015
Skills
- Account Management & Client Retention
- Healthcare Staffing Solutions
- Business Development
- Team Leadership & Development
- Budgeting & Financial Oversight
- Regulatory Compliance and Industry Knowledge
- Data-Driven Decision- Making
- Clinical Supervision
Accomplishments
- The Edgar and Grace Gnitzinger Endowed Scholarship Fund: 2017-2019
- Dean’s List for all academic semesters:2016-2019
- The Peyton and Lydia Schapper Endowed Scholarship: 2016-2017
- Graduating University of Texas with honors: 08/2015
Certification
- Licensed Physical Therapist in the state of Texas - 1322177
- CPR & AED Certified
- Completion of WOCN Society’s Wound Treatment Associate Program 10/2020
Timeline
Director of Rehabilitation
PAM Rehabilitation Houston Heights
06.2023 - Current
Staff Lead Physical Therapist
PAM Rehabilitation Houston Heights
11.2022 - 06.2023
PRN Promoted to Fulltime Lead Physical Therapist
Cobalt Rehabilitation Hospital
07.2021 - 11.2022
Staff Physical Therapist to PRN
The Vosswood Nursing Center
09.2019 - 05.2023
Graduate Student Affiliations
UTMB Galveston
08.2017 - 06.2019
Mental Health Technician
Georgetown Behavioral Health Institute
12.2015 - 08.2016
Exercise Physiologist
St. David’s Cardiac Rehabilitation
08.2015 - 08.2016
Undergraduate Student Affiliations
University Of Texas At Austin
01.2014 - 08.2015
Doctor of Physical Therapy -
The University of Texas Medical Branch
Bachelor of Science - Exercise Science
University of Texas At Austin
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