Chelsea Sarate
Sterling Heights
Summary
Efficient Workforce Coordinator with solid background in labor management, scheduling and process optimization. Demonstrates strong abilities in team building, problem-solving and strategic planning to maximize productivity. Proven record of developing effective workforce strategies that align with business objectives. Skilled at fostering positive employee relationships while driving operational improvements.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Workforce Coordinator
Volkswagen
Auburn Hills
05.2022 - Current
- Coordinated workforce scheduling for production teams at a major automotive manufacturer.
- Managed employee attendance records and addressed scheduling conflicts promptly.
- Utilized workforce management software to track employee performance and attendance data.
- Responded promptly to inquiries from current or prospective employees.
- Created reports on daily workforce activities and provided the same to senior management team.
Merchandise Manager
Macy's
Troy
08.2020 - 05.2021
- Managed inventory levels to align with sales trends and customer demand.
- Developed visual merchandising strategies to enhance product presentation and shopping experience.
- Trained and mentored staff on merchandise handling and customer service best practices.
- Implemented planograms to optimize store layout and maximize product visibility.
- Executed multiple projects simultaneously, coordinating, and prioritizing tasks.
- Coordinated staff schedules and other labor activities to foster seamless delivery of service.
Assistant Manager of Merchandise & Operations
JCPenney
Sterling Heights
08.2017 - 08.2020
- Supervised daily operations and ensured compliance with company policies.
- Trained and mentored new team members for optimal performance.
- Managed inventory levels and organized stockroom to enhance efficiency.
- Analyzed sales data to identify trends and improve product placement strategies.
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Conducted regular performance reviews for employees to identify areas of improvement.
Education
Bachelor of Arts - Communications
Oakland University
Rochester, Michigan, MI 08.2009 - 04.2012
Skills
- Workforce management
- Scheduling coordination
- Performance tracking
- Report generation
- Employee relationship management
- Data analysis
- Team building
- Effective communication
- Staff training
- Software knowledge
Timeline
Workforce Coordinator
Volkswagen
05.2022 - Current
Merchandise Manager
Macy's
08.2020 - 05.2021
Assistant Manager of Merchandise & Operations
JCPenney
08.2017 - 08.2020
Bachelor of Arts - Communications
Oakland University
08.2009 - 04.2012