CHELSEA SHAHMORADI
Limestone,USA
Summary
Detail-oriented administrative professional with healthcare intake experience, specializing in patient scheduling, documentation and coordination of care. Known for independently managing high pace workload, prioritizing tasks and supporting clinical teams to improve operational efficiency and patient satisfaction.
Overview
8
8
years of professional experience
Work History
Intake Specialist
AdaptHealth
06.2023 - Current
- Fulltime 8-5 Monday-Friday
- Perform admin and clerical support in healthcare intake
- Worked collaboratively in an interdisciplinary, coordinated care environment. While partnering with physicians, nurses, case managers and external providers
- Reviewed medical referrals, prescriptions and clinical documentation for completeness and accuracy for insurance
- Reviewed and processed medical referrals, prescriptions and clinical documentation for accuracy, completeness and compliance
- Developed and maintained effective communication with patients, interdisciplinary teams, management and external agencies
- Organized workload while prioritizing administrative, documentation and scheduling in a high flow setting
Customer Service Representative
Pulmonaire Service
03.2019 - 05.2023
- Full time 830-5 Monday-Friday
- Processed and reviewed DME referrals and patient documents to ensure accuracy, completeness and compliance with insurance and Medicare guidelines.
- Verified patient eligibility, benefits, authorizations and coverage requirements.
- Coordinated with physicians' offices, case managers and insurance providers to obtain missing documentation and resolve any issues.
- Maintained high accuracy rates in insurance verification leading to minimizing billing errors and denied claims.
- Contributed to higher approval rates for authorizations by ensuring complete and accurate documentation was there
File Organizer
Synthia Beeler Family Medicine
01.2018 - 03.2019
- Part time Monday, Wednesday and Friday 8-5
- Filed, organized and maintained patient charts in accordance with HIPPA and office policies.
- Updated patient medical records, like test results, physician notes, labs and treatment plans in a fast paced medical setting.
- Organized medical records to improve retrieval efficiency for providers
- . Reducing delays by assisting clinical and administrative staff by preparing charts prior to patient visits to ensure the providers were aware of their current health to make
Skills
- Time management
- Adaptability and flexibility
- Self motivation
- Problem-solving abilities
- Organizational skills
- Multitasking Abilities
- Computer literacy
- Attention to detail
Timeline
Intake Specialist
AdaptHealth
06.2023 - Current
Customer Service Representative
Pulmonaire Service
03.2019 - 05.2023
File Organizer
Synthia Beeler Family Medicine
01.2018 - 03.2019