Chelsea Sigmund
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Production and Inventory Control
Salford
11.2021 - Current
- Review of timesheets; process and submit final timesheets each week for all employees
- Input all stock frames, customer orders into the system. Then provide schedule & prints to all departments in a timely manner.
- Enhanced production efficiency by identifying bottlenecks, analyzing root causes, and recommending solutions.
- Review each order for specific parts that need to be made to order; provide jobs needed for parts, then paperwork to proper areas
- Provide support when a parts order from a dealer or customer is placed and make jobs for the parts needed when necessary
- Provided IT support where needed.
- Streamlined production processes by implementing efficient scheduling and inventory management techniques.
- Place all Uline and Amazon orders for supplies and input the proper Purchase Order
- Keep SDS sheets, the safety boards, and first aid cabinets current within both buildings
- Keep all the files in the storage room along with the main office organized
- Assist with shipping machines when needed
- Provided training to new hires on company policies, procedures, and best practices related to production planning and inventory management.
Finance Card Services
Wells Fargo & Company
03.2017 - 05.2021
- Receive and sort the incoming mail
- Review checks for proper information; if information is missing, complete a letter and send the check back to the customer
- Locate the correct credit card to apply the funds and post those funds to the proper account; Processing approximately over 5,000 checks a day.
- Organize lock room with the checks and back up documentation, keeping records on site for six months. After six months schedule boxes are to be sent to Iron Mountain for storage
- Sort Finance queue and emails into the proper folders for each department, while providing feedback on emails and calls.
- Complete reallocations between accounts based off documents and review within account.
- Cross-trained and provided backup support for organizational leadership.
Legal Card Services
Wells Fargo
10.2014 - 11.2017
- Answer calls from customers about their account in legal status; approximately 30-50 calls per day.
- Advise of proper settlement; If agree to settle, connect the customer with the law office right away
- If they will not settle put account in legal review
- Note accounts with all information possible while on the phone with customers
- Review all documents for each account and note documents on customers' account
- Keep updated on emails and responses from law firms regarding documents for accounts and if settlements are needed
- Demonstrated accuracy in processing financial transactions such as payments, balance transfers, and legal actions.
- Demonstrated accuracy in processing financial transactions such as payments & balance transfers.
Processing
Wells Fargo Home Mortgage
03.2011 - 10.2014
- Received and reviewed incoming documents and checks from other employees to identify proper account to apply funds; approximately 2,500 a day.
- Review check for proper information and stamp and send back to be processed
- Note customer accounts when returning checks and complete the appropriate letter and attach the check to return it to the customer.
- Take copies and scans of all back up documents sent by the customers to place into system for their account back up.
- Review mortgage accounts for customers to verify funds are being applied properly
Education
High School Diploma -
Southeast Polk High School, United States
05.2008
Skills
- Type 80WPM
- 10 Key
- Certified in First Aid and CPR
- Attention to Detail
- Organizational Skills
- Microsoft Office
- Dependable and Responsible
- Critical Thinking
- Multitasking
- Teamwork and Collaboration
- Problem-Solving
- Administrative Support
Activities
- Spending all time possible with my Kids
- Art
- Music
- Gardening
- Canning
- Baking/Cooking
Timeline
Production and Inventory Control
Salford
11.2021 - Current
Finance Card Services
Wells Fargo & Company
03.2017 - 05.2021
Legal Card Services
Wells Fargo
10.2014 - 11.2017
Processing
Wells Fargo Home Mortgage
03.2011 - 10.2014
High School Diploma -
Southeast Polk High School, United States
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