Chelsea Edwards
Winona,MS
Summary
Strategic Office Manager with over 25 years in office administration, human resources, and accounting support. Expertise in leading teams, managing operations, overseeing payroll and compliance, and enhancing customer and employee relations. Committed to driving efficient business processes and fostering a collaborative work environment.
Overview
23
23
years of professional experience
Work History
Office Manager
Biewer Sawmill-Winona, MS
Winona, MS
08.2021 - 06.2024
- Managed day-to-day administrative operations, including scheduling, correspondence, and executive support to ensure smooth office functionality.
- Supervised administrative staff and delegated responsibilities to enhance team effectiveness.
- Recruited, interviewed, onboarded, and trained new employees.
- Coordinated vendor negotiations to optimize costs while ensuring high service quality.
- Oversaw shipping and receiving, accounts payable, procurement, and front office operations.
- Coordinated company events and employee meetings.
- Prepared operational and financial reports for senior leadership.
Business Office Manager
Choctaw Nursing and Rehabilitation Center
Ackerman, MS
12.2018 - 05.2021
- Maintained accounts receivable and processed payroll to support timely employee compensation.
- Processed monthly Medicaid, Hospice, and private-pay billing.
- Completed monthly financial reporting and account balancing to ensure compliance with financial standards.
- Managed resident trust accounts and petty cash reconciliation,
- Communicated with Medicaid, Social Security Administration, insurance providers, and residents' families regarding admission, benefits, and billing.
- Submitted daily COVID-19 reports to the Mississippi State Department of Health.
Municipal Court Clerk
City of Winona
Winona, MS
10.2017 - 12.2018
- Collaborated with law enforcement agencies to ensure timely processing of warrants, summonses, subpoenas, and other legal orders issued by the Municipal Court.
- Processed court documents and maintained accurate case files to ensure compliance with legal standards.
- Improved court efficiency by accurately maintaining and updating case files and dockets.
- Implemented electronic filing system, improving document retrieval speed and accuracy for court operations.
- Increased payment collection rates through proactive monitoring of outstanding fines and fees associated with pending cases.
- Streamlined communication between judges, attorneys, and other court personnel through clear and concise correspondence.
- Developed training materials for staff, enhancing understanding of legal protocols and administrative tasks.
Director for Health Information Management
AMG Specialty Hospital
Greenwood, MS
01.2014 - 09.2017
- Performed audits of medical records to ensure completeness and compliance with HIPAA confidentiality standards.
- Abstracted information from records as authorized or requested by insurance companies and other third-party payers.
- Trained and mentored new medical records clerks, enhancing their proficiency in daily tasks and project completion.
- Oversaw secure transfer of patient records to other health care providers to support requests and authorizations.
- Evaluated requests for information and maintained and tracked releases to comply with federal and state laws.
- Oversaw record storage and retrieval system, ensuring compliance with retention laws and maintaining record accessibility.
Human Resources Manager
MedStat EMS
Winona, MS
04.2001 - 05.2013
- Coordinated recruitment, onboarding, and training processes to enhance employee integration and development.
- Managed confidential personnel records for 400 employees across multiple divisions, ensuring compliance and data integrity.
- Administered HR software, scheduling and payroll systems, as well as compliance documentation.
- Tracked professional certifications and continuing education requirements to maintain workforce qualifications and readiness.
- Organized annual certification tests for transportation personnel at designated locations.
- Acted as backup 911 Emergency Medical Dispatcher during high-demand periods.
Education
High School Diploma -
Winona High School
WinonaPsychology
Holmes Community College
GrenadaLiberal Arts And Sciences
Delta State University
Cleveland, MSSkills
- Office management
- Office coordination
- HR management
- Leadership development
- Recruitment onboarding
- Inventory management
- Payroll management
- Accounts Payable & Receivable
- Financial Reporting
- Budget Management
- Customer Service
Timeline
Office Manager
Biewer Sawmill-Winona, MS
08.2021 - 06.2024
Business Office Manager
Choctaw Nursing and Rehabilitation Center
12.2018 - 05.2021
Municipal Court Clerk
City of Winona
10.2017 - 12.2018
Director for Health Information Management
AMG Specialty Hospital
01.2014 - 09.2017
Human Resources Manager
MedStat EMS
04.2001 - 05.2013
High School Diploma -
Winona High School
Psychology
Holmes Community College
Liberal Arts And Sciences
Delta State University