Chelsea Stilger
Glendale,AZ
Summary
Talented and detail-oriented professional supplying thorough, organized administrative support and Project Management. Quality-focused and committed to approaching multiple tasks and projects with tenacity while maintaining team-oriented goal accomplishment. Specialized in serving client/customer satisfaction with upmost regard and skilled at managing complex schedules and deadlines. Technically-adept with advanced knowledge of MS Office Suite and skilled experience with QuickBooks, Accounts Payable and CRM software.
Overview
12
12
years of professional experience
Work History
Talent Acquisition Coordinator
AbbVie
01.2021 - Current
- Optimized sourcing networks and used proactive methods to direct source candidates.
- Created and drove talent acquisition and job placement strategies to attract diverse candidates.
- Analyzed recruiting metrics to share reports and recommendations with stakeholders.
- Conducted external recruiting/detailed background investigations with human resources and hiring managers to foster internal and external equity.
- Promoted increased focus on internal talent mobility and emerging talent across organization.
Project Manager
Instant Teams, Walmart
09.2020 - 01.2021
- Remote Exterior Service Team Measured material square footage and processed item data for major companies in provided programs.
- Processed and completed 40+ files per week with 100% error-free supervisor audits.
- Implemented time-saving methods to team coordinator, increased employee weekly file completion average 40%.
- Developed and initiated projects, managed costs, and monitored performance.
- Identified plans and resources required to meet project goals and objectives.
- Oversaw high profile projects for by planning, designing, and scheduling phases.
- Reined in project costs while meeting key milestones.
Administrative Assistant
Karber Mechanical Insulation Inc
01.2019 - 09.2020
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Office Manager
All-Star Karate
07.2017 - 03.2018
- Performed managerial duties for fast-growing karate instruction facility.
- Created detailed expense reports and requests for materials.
- Managed class schedules and customer bills for services.
- Developed and directed social media advertisement as well as securing business with potential site hosts for karate demos.
- Assisted owner with event planning, including associated travel and logistical arrangements.
- Managed inquiries and resolved customer issues, successfully retaining a 98% customer return rate while additionally securing 25% increase in customer sign on through advertisement efforts.
- Operated as facility overseer, coordinating repairs and related expenses for facility upkeep.
Baer, Timberlake, Coulson & Cates, P.C
12.2012 - 01.2015
- Coordinated process support services for high-volume legal office serving 6 major financial institutions.
- Directed statewide team of 28+ process servers, managing activity and delivery of legal documentation promptly through 77 counties.
- Facilitated team of 7 attorneys with filing of court documents, spreadsheet/fee schedule creation, and daily review of information across legal-related computer database systems.
- Solely managed process support company's payroll/expense account, establishing procedures for control of expenditure and inventory of financial assets, as well as processing payroll checks for employees weekly.
- Augmented as front office receptionist with duties such as high-volume call distribution/answering client and legal representative questions, managing shift schedule reports, and cross-communicating financial institution inquiries through 7 legal sections while maintaining primary duties simultaneously.
Courtesy Tech
Norman Veterans Center
11.2011 - 03.2012
- Provided daily meal/hydration services for disabled veterans, assisted individual meal intake, and bolstered relationships between veterans and medical staff.
- Managed computer systems to track individual meal intake, assisting medical staff in proper patient care.
- Maintained clean cafeteria/visiting area as well as changing room linen and general guest housekeeping.
Education
Associate of Arts - Psychology
Rose State College
Bachelor of Science - Business Administration
Grand Canyon University
Lean Six Sigma Green Belt -
Villanova University
Villanova, PA11.2021
Skills
- MS Offfice
- Talent/New-Hire Acquisition
- Accounting/payroll processing
- Recruiting/Background checks
- Accurint/QuickBooks
- Project management/Lean 6 Sigma
- Database management
- Team coordination/planning
- Appointment scheduling
- Efficient multi-tasker
- Document filing and data archiving
- Critical thinking/attention to detail
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Talent Acquisition Coordinator
AbbVie
01.2021 - Current
Project Manager
Instant Teams, Walmart
09.2020 - 01.2021
Administrative Assistant
Karber Mechanical Insulation Inc
01.2019 - 09.2020
Office Manager
All-Star Karate
07.2017 - 03.2018
Baer, Timberlake, Coulson & Cates, P.C
12.2012 - 01.2015
Courtesy Tech
Norman Veterans Center
11.2011 - 03.2012
Associate of Arts - Psychology
Rose State College
Bachelor of Science - Business Administration
Grand Canyon University
Lean Six Sigma Green Belt -
Villanova University
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