Chelsea Thompson
Surfside Beach,SC
Summary
Highly motivated employee with a strong desire to tackle new challenges. Demonstrates a solid work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work effectively and autonomously, while rapidly acquiring new skills.
Overview
15
15
years of professional experience
Work History
Property Manager
Thompson Vacation Rentals
05.2022 - Current
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Collected and maintained careful records of rental payments and payment dates.
- Kept properties in compliance with local, state, and federal regulations.
Volunteer
Wellspring Church International
08.2023 - 08.2024
- Demonstrated and reinforced values of caring, respect, honesty and responsibility.
- Supervised children in children's room during long services to promote good behavior.
- Planned and implemented appropriate program activities for children and adults.
- Assisted with childcare and enabled parents to attend church services without distraction.
- Monitored children entering, during and after weekly youth programs.
Child Care Provider
Care.com Inc
08.2016 - 08.2018
- Developed and implemented daily activities for children such as reading, playtime, and arts and crafts.
- Provided a safe environment in the home by adhering to safety standards while caring for the children.
- Managed household tasks including laundry, grocery shopping, meal preparation, errands, and light cleaning.
- Transported children to school, appointments, extracurricular activities, and outings.
- Assisted with homework completion and monitored progress towards academic goals.
- Created an atmosphere that was conducive to learning through positive reinforcement techniques.
- Engaged in outdoor recreational activities with the children such as trips to the park or beach.
- Communicated regularly with parents about their child's day-to-day experiences and developmental milestones achieved.
- Encouraged good manners among children by modeling appropriate behavior.
- Monitored television time according to parental requests.
- Taught basic hygiene habits such as hand washing and brushing teeth.
- Facilitated social interaction between siblings by organizing games or other activities.
- Provided comfort when needed through hugs or words of encouragement.
Assistant Childcare Director
Lifetime Fitness Center
12.2014 - 06.2015
- Provided leadership and supervision to staff, including assigning duties and monitoring performance.
- Developed policies and procedures for the day-to-day operations of the childcare center.
- Conducted interviews, recruited, trained and evaluated personnel.
- Planned and organized special events for children such as field trips, parties or educational activities.
- Maintained accurate records of attendance, assessments and other relevant documents.
- Resolved conflicts among children or between staff members in a professional manner.
- Collaborated with other departments within the organization as needed.
- Maintained positive relationships with families by addressing their concerns promptly.
- Inspected classrooms daily for cleanliness, safety hazards and educational materials availability.
- Inspected facility and activities to monitor safety, sanitation and procedures.
- Hired, mentored and monitored qualified childcare staff.
- Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
Childcare Worker
Golds Gym ~
07.2014 - 12.2014
- Developed and implemented activities to meet the physical, emotional, and social needs of children.
- Supervised and monitored the safety of children in my care.
- Assisted with feeding infants and toddlers during meal times.
- Developed and implemented child care policies and procedures to ensure safety of children.
- Resolved conflicts between staff members or between staff members and parents and guardians.
- Ensured compliance with applicable laws, regulations, policies, and procedures related to child care services.
- Created a positive, nurturing environment for young students.
- Encouraged creativity through art projects and storytelling.
- Assisted with toilet training and diaper changing when necessary.
- Provided guidance on social development issues such as sharing, following directions.
Church Nursery Worker
Leawood Presbyterian Church
01.2014 - 12.2014
- Assisted in setting up and breaking down the nursery each Sunday.
- Provided a safe, secure and nurturing environment for children ages 0-5.
- Ensured all toys were sanitized and properly stored after use.
- Read books to the children to promote literacy skills.
- Supervised snack time and ensured proper nutrition guidelines were followed.
- Adhered to safety protocols including fire drills, first aid and CPR certification and incident reports.
- Modeled positive behavior management techniques when interacting with the children in care.
- Collaborated with parents on their expectations for their children's growth and development.
- Communicated regularly with parents about their child's progress while in care.
- Kept accurate documentation of daily activities within the nursery.
- Provided support during church services by helping tenders move babies into classrooms or assist teachers as needed.
- Engaged children in outdoor playtime when weather permitted.
- Enforced rules to teach good manners and maintain safe environment.
- Secured indoor and outdoor premises to protect children.
- Developed and implemented lesson plans and activities for children of various ages.
- Organized and planned age-appropriate reading, crafts and music lessons.
- Regulated children's schedules to balance rest, learning and play.
- Organized and stored toys and materials to maintain order in activity areas.
- Maintained organized and clean classroom and play areas.
- Sanitized toys and play equipment.
Receptionist
Toepfer Construction
05.2011 - 12.2012
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Verified visitors' identification cards before allowing access to the building.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Monitored security cameras in the lobby area to ensure safety of employees and guests.
- Assisted with special projects assigned by management when required.
Wait Staff Member
Old South Country Club
05.2011 - 07.2012
- Greeted and welcomed customers, providing them with menus.
- Ensured that all orders were taken correctly and in a timely manner.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Prepared tables by setting up linens, silverware and glassware.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Checked back with customers during meals to ensure satisfaction with food and service.
- Answered questions about menu selections and made recommendations when requested.
- Processed payments accurately using cash registers or point-of-sale systems.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Cleared dishes between courses and after guests finished dining.
- Replenished condiments, utensils, napkins, straws as necessary throughout shift.
- Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
- Followed all safety procedures when handling hot plates or sharp objects.
- Complied with health department regulations regarding sanitation standards when handling food items.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
- Set up dining room to meet hospitality and service standards.
Service Department Coordinator
Toyota of Southern Maryland
08.2010 - 12.2011
- Coordinated service department activities to ensure efficient workflow and customer satisfaction.
- Provided administrative support for the service department, including scheduling appointments, ordering parts, tracking repairs, and creating invoices.
- Ensured that all relevant paperwork was accurately completed prior to job completion.
- Assisted with customer inquiries regarding service issues, estimates, repair costs and warranty coverage.
- Monitored progress of jobs in progress and kept customers informed of status updates.
- Maintained a clean work environment by adhering to safety regulations and organizing tools and supplies.
- Trained new staff members on company policies and procedures related to the service department.
Tax Preparer
Liberty Tax Service
01.2010 - 05.2010
- Prepared and reviewed tax returns for individuals, partnerships, corporations and trusts.
- Compiled data from clients to accurately complete tax forms.
- Identified potential deductions to minimize clients' tax liabilities.
- Provided guidance on financial decisions related to taxes.
- Assisted clients in responding to IRS notices of deficiency or audit findings.
- Analyzed financial information such as income statements and balance sheets to calculate tax liability.
- Explained complex tax regulations in an easy-to-understand manner for clients' understanding.
- Maintained accurate records of all client transactions and filings.
- Conducted research on current trends in taxation law to stay up-to-date with changes.
- Reviewed prior year's returns for accuracy and completeness before submitting them.
- Organized paperwork for efficient review by senior staff members.
- Created spreadsheets detailing income sources, deductions, credits, estimated payments.
- Ensured that all applicable deadlines were met when submitting documents.
- Assisted customers with any questions they had about their taxes or filing status.
Education
Some College (No Degree) - Accounting And Business Management
College of Southern Maryland
La Plata, MDSkills
- Cheerful and Energetic
- Active Listener
- Schedule Management
- Reliable Transportation
- People-Oriented
- Skilled in Working With Special Needs Children
- Friendly
- Reliable
- Administrative Support
- Scheduling
- Data Entry
- File Management
- Multi-Line Telephone Systems
- Mail Distribution
- Verbal and Written Communication
- Multitasking and Prioritization
Timeline
Volunteer
Wellspring Church International
08.2023 - 08.2024
Property Manager
Thompson Vacation Rentals
05.2022 - Current
Child Care Provider
Care.com Inc
08.2016 - 08.2018
Assistant Childcare Director
Lifetime Fitness Center
12.2014 - 06.2015
Childcare Worker
Golds Gym ~
07.2014 - 12.2014
Church Nursery Worker
Leawood Presbyterian Church
01.2014 - 12.2014
Receptionist
Toepfer Construction
05.2011 - 12.2012
Wait Staff Member
Old South Country Club
05.2011 - 07.2012
Service Department Coordinator
Toyota of Southern Maryland
08.2010 - 12.2011
Tax Preparer
Liberty Tax Service
01.2010 - 05.2010
Some College (No Degree) - Accounting And Business Management
College of Southern Maryland
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