Chelsea Tilton
Carthage,MO
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Court Video Moderator
COURTCALL
05.2020 - Current
- I moderate live court sessions via video
- Our platform is used by the court for virtual court sessions
- I work in the background to solve issues and help the court and/or lawyers when needed.
Customer Service Representative
COBALT MEDPLANS
02.2019 - Current
- It was my responsibility to quote eligibility and benefits to healthcare providers for insurance
- I also reviewed the claims data and analyzing.
Captioning Assistant
HAMILTON TELECOMMUNCATIONS
11.2017 - 03.2018
- It was my responsibility to hear one side of a phone call and duplicate it; as a result, the conversation appeared on my computer and was mirrored on a phone intended for the hard of hearing
- As a result, individuals can read what the other person is saying on their phone when they or someone else contacts them
- I merely offer the captions for them; it's like closed captioning on television.
Daycare Assistant
FAMILY CHRISTIAN ACADEMY PRESCHOOL
12.2014 - 12.2015
- At FCA, I worked as a part-time floater
- My responsibilities included watching children from birth to age three
- I played with them, changed their diapers, and gave them lessons while keeping an eye on them throughout snack and nap times
- I was charmed by it
- Before I went for the evening, I made sure the classrooms were tidy.
Residential Service Worker
TRI-VALLEY DEVELOPMENTAL SERVICES
09.2013 - 08.2014
- I was responsible for three women who had developmental disabilities
- They had their own house, which I visited at night to supervise them
- I also prepared their morning meal before they boarded the bus to go to work and gave them their medication
- I also did some housekeeping overnight
- I left this position in August 2014 in order to attend Bible College.
Education
Certificate in Theology -
World Evangelism Bible College
High school or equivalent -
Christian Learning Center
Fort Scott, KS05.2009
Skills
- Excel/Word
- Self-motivation
- Task prioritization
- Organizational skills
- Reliability
- Multitasking
- Active listening
- Typing
- IOS/Mac OS
- Negotiation
- Problem-solving
- Stress management
- Conflict resolution
Certification
- CNA certified in Kansas, 10/01/11, Present
- Driver's license
Personal Information
Work Permit: Authorized to work in the US for any employer.
Timeline
Court Video Moderator
COURTCALL
05.2020 - Current
Customer Service Representative
COBALT MEDPLANS
02.2019 - Current
Captioning Assistant
HAMILTON TELECOMMUNCATIONS
11.2017 - 03.2018
Daycare Assistant
FAMILY CHRISTIAN ACADEMY PRESCHOOL
12.2014 - 12.2015
Residential Service Worker
TRI-VALLEY DEVELOPMENTAL SERVICES
09.2013 - 08.2014
Certificate in Theology -
World Evangelism Bible College
High school or equivalent -
Christian Learning Center
Similar Profiles
Amber BrewoodAmber Brewood
Head of Quality Control at CourtCall, LLC.Head of Quality Control at CourtCall, LLC.
Saddam Christian SeriousSaddam Christian Serious
Associate at Lowes Home ImprovmentAssociate at Lowes Home Improvment
Darby LindseyDarby Lindsey
Traveling Registered Respiratory Therapist at Sanford Medical CenterTraveling Registered Respiratory Therapist at Sanford Medical Center
Charliss BarkerCharliss Barker
Family Support Provider at Ozark CenterFamily Support Provider at Ozark Center
Brenda CarpinoBrenda Carpino
Counseling Office Administrative Assistant at Carthage High SchoolCounseling Office Administrative Assistant at Carthage High School