Chelsea Tittle
Summary
I am a passionate, hardworking individual with customer experience for over 10 years in the field. I am a massive team player and an experienced leader with confidence in my skills and abilities. Highly-motivated with a desire to take on new challenges. I have a strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Admissions Counselor
AKUA BAHVIORAL HEALTH
01.2021 - Current
- Inbound and outbound calls to clients in need of behavioral health treatment
- Using multiple EMR and call tracking systems
- Practicing HIPPA and completing medical assessments.
- Using KIPU CRM and EMR systems to document and track all leads, calls and complete client financial packets.
- Provided crisis intervention services to patients in need.
Verification of Benefits / Claims Adjuster
ACME BILLING
01.2019 - 01.2021
- Database administration and printing medical records
- Calling medical insurance companies to verify benefits and follow up on claims
- Working on client communication
- Using various word documents and excel spreadsheets
Customer Service / Admin Assistant
AVA BILLING AND CONSULTING
01.2015 - 01.2019
- Administrative duties
- Doing weekly reports for admins
- Creating and editing spreadsheets
- Client care and phone calls
- Printing Medical records from KIPU and various EMR systems such as Lightning Step.
Education
Some College (No Degree) - Information Technology
Western Governors University
Salt Lake City, UTDiploma - English
ALBERT POWELL HIGH SCHOOL
Skills
- Computer Literate
- Multi-Tasking
- over 4 years in the Behavioral Health Field
- Organized
- 70 WPM
- Team Player
- over 10 years of Customer Service experience
- Honest
- Reliable
References
Provided upon request.
Timeline
Admissions Counselor
AKUA BAHVIORAL HEALTH
01.2021 - Current
Verification of Benefits / Claims Adjuster
ACME BILLING
01.2019 - 01.2021
Customer Service / Admin Assistant
AVA BILLING AND CONSULTING
01.2015 - 01.2019
Some College (No Degree) - Information Technology
Western Governors University
Diploma - English
ALBERT POWELL HIGH SCHOOL
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