CHELSEA WAMBUI
NAKURU,KENYA
Summary
To obtain a Cabin Crew position where I will utilize my customer service, communication, and leadership skills to provide exceptional and exceed guest while maintaining the highest standards of safety, professionalism, and hospitality.
Overview
12
12
years of post-secondary education
2
2
years of professional experience
Work History
SALON SUPERVISOR/HAIRDRESSER/NAIL TECHNICIAN
PINK PORTION SALON AND BEAUTY HUB
10.2025 - Current
- Delivered exceptional customer service, fostering strong client relationships that increased repeat visits.
- Engaged customers positively, creating a welcoming atmosphere that enhanced overall client experience.
- Promoted products and services to enhance customer satisfaction.
- Resolved customer complaints, calmly and effectively.
- Managed inventory levels and ordered supplies, ensuring availability for beauty treatments and minimizing downtime.
HAIRDRESSER AND NAIL TECHNICIAN
TAIBOKE BEAUTY PARLOUR
12.2024 - 08.2025
- Welcomed clients daily, delivering professional hair and nail services to enhance client satisfaction.
- Consulted with clients to assess their needs and recommended tailored services, fostering client loyalty.
- Developed relationships with regular clients by providing excellent customer service.
- Collaborated with team members to cultivate a welcoming salon atmosphere, improving overall client experience.
- Maintained cleanliness and organization of workstations and tools.
Education
DIPLOMA - BUSINESS MANAGEMENT
MOUNT KENYA UNIVERSITY
Nakuru, Kenya 01.2026 - 07.2026
ADVANCED DIPLOMA - HAIRDRESSING
ASHLEYS HAIR AND BEAUTY ACADEMY
Nakuru , Kenya 01.2024 - 12.2024
CERTIFICATE - SECONDARY EDUCATION
NAKURU DAY SECONDARY SCHOOL
Nakuru , Kenya 01.2020 - 01.2023
CERTIFICATE - PRIMARY EDUCATION
HARAMBEE KHALSA PRIMARY SCHOOL
Nakuru , Kenya 01.2011 - 01.2019
Skills
- Client consultation
- Customer service
- Inventory management
- Task delegation
- Workflow management
- Time management
- Team collaboration
- Task delegation
Personal Details
Professional profile : A confident, well-groomed, and customer-focused Business Management student with over one year of experience in the beauty industry. Passionate about providing world-class customer experiences and eager to join your organization, where I can contribute my skills, ability, knowledge and experiences.
Timeline
DIPLOMA - BUSINESS MANAGEMENT
MOUNT KENYA UNIVERSITY
01.2026 - 07.2026
SALON SUPERVISOR/HAIRDRESSER/NAIL TECHNICIAN
PINK PORTION SALON AND BEAUTY HUB
10.2025 - Current
HAIRDRESSER AND NAIL TECHNICIAN
TAIBOKE BEAUTY PARLOUR
12.2024 - 08.2025
ADVANCED DIPLOMA - HAIRDRESSING
ASHLEYS HAIR AND BEAUTY ACADEMY
01.2024 - 12.2024
CERTIFICATE - SECONDARY EDUCATION
NAKURU DAY SECONDARY SCHOOL
01.2020 - 01.2023
CERTIFICATE - PRIMARY EDUCATION
HARAMBEE KHALSA PRIMARY SCHOOL
01.2011 - 01.2019