Chelsea Watson

• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.

• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.

Maintained a clean and sterile work environment to prevent cross-contamination and infection.

Managed my time efficiently between patients to ensure they were seen at the time of their appointment.

My responsibilities included, delegating tasks, setting deadlines, creating strategies to improve the sales of the current merchandise, as well as maintaining a positive work environment with staff and customers.