Detail-oriented business owner with a strong focus on client service and relationship building. Successfully managed inventory and executed marketing strategies, resulting in increased customer satisfaction and business growth.
Work History
Owner
2 Years 3 Months
Jordan's Creations | 03.2022 - 06.2024
Designed and executed custom orders, enhancing customer satisfaction
Managed inventory
Implemented marketing strategies across social media platforms
Managed financial aspects of the business
Phlebotomist
9 Months
Southeast Hospital | 09.2019 - 06.2020
Performed blood draws using various techniques to ensure patient comfort and safety.
Collaborated with healthcare teams to streamline phlebotomy procedures and improve patient experiences.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
Certified Nursing Assistant
2 Years 5 Months
Missouri Veterans Home | 04.2017 - 09.2019
Monitored vital signs and reported changes to nursing staff for timely intervention.
Provided direct patient care, assisting with daily living activities and promoting comfort.
Assisted in the development of individualized care plans tailored to resident needs.
Maintained accurate documentation of patient progress and care administered using electronic health records.
Collaborated with interdisciplinary teams to coordinate comprehensive care for veterans, enhancing service delivery effectiveness.
Education
Associate of Science - Human Science
Metro Business College | Cape Girardeau, MO | 06-2019