Chelsea Williams
Redding,CA
Summary
Hardworking Associate who stays on top of fast-paced performance demands with thoughtful prioritization and stringent time management. Resourceful problem-solver with excellent communication and business acumen. Meets individual targets with attention to detail and quick-learning nature.
Overview
15
15
years of professional experience
Work History
Associate
Walmart Distribution
Red Bluff
07.2021 - Current
- Heavy lifting 75pounds +
- Operate machine/PE license
- Print labels
- Checked packages and merchandise for damage and notified vendors
- Cleaned and maintained warehouse in compliance with OSHA safety standards
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles.
Patient Scheduler
Greenville Rancheria
Red Bluff, Ca
05.2021 - 09.2021
- Schedule patient appointments with providors
- Provide details on unpaid claims
- Answer phones and complete data entry
- Switch between multiple systems
- Collaborated with billing departments to verify insurance coverage and obtain pre-authorizations for procedures when required.
Online Banking Representative/Call Center
BancorpSouth Bank
Tupelo, MS
01.2019 - 02.2021
- Verify customer information
- Communicate account balances to customers
- Produce transaction reports for customers
- Work with online banking access
- Unlock online banking accounts
- Reset passwords
- Troubleshoot apps and computers.
Mac Expert/Call Center
Apple, Corporation
Austin, TX
06.2016 - 08.2018
- Collaborated with team members to achieve sales goals and improve customer service strategies
- Troubleshot hardware and software issues for both Mac computers and iOS devices
- Maintained thorough knowledge of all current Apple products, software updates, and upcoming releases
- Completed sales transactions.
Sales Associate
Beauty World Beauty Supply
Killeen, Tx
03.2012 - 04.2016
- Delivered consistent service to develop customer base
- Created great customer experiences with personalized sales support
- Managed multiple tasks simultaneously while meeting deadlines
- Helped customers navigate store, complete sales and process returns.
Healthcare Service Representative/Call Center
Aegis
Killeen, Tx
01.2010 - 01.2012
- Communicated with physicians and medical providers to clarify and facilitate clinical requests
- Processed prescription claims and verified insurance coverage for medications
- Reconciled billing discrepancies between pharmacies, insurance companies, and patients
- Assisted customers in understanding their pharmacy benefits and copay amounts.
Education
Associate in Science (A.S.) - Nursing -
Shasta College
Redding, CACertificate - IT -
Calbright College
Redding, CA06.2024
Skills
- Claims Processing
- Customer service
- Appointment Scheduling
- Cash Handling
- POS Systems
- Data Entry
- Workplace Safety
Timeline
Associate
Walmart Distribution
07.2021 - Current
Patient Scheduler
Greenville Rancheria
05.2021 - 09.2021
Online Banking Representative/Call Center
BancorpSouth Bank
01.2019 - 02.2021
Mac Expert/Call Center
Apple, Corporation
06.2016 - 08.2018
Sales Associate
Beauty World Beauty Supply
03.2012 - 04.2016
Healthcare Service Representative/Call Center
Aegis
01.2010 - 01.2012
Associate in Science (A.S.) - Nursing -
Shasta College
Certificate - IT -
Calbright College