Chelsea Wunderli
Madison,WI
Summary
Healthcare professional with over 15 years of experience, driven to deliver high-quality patient care and effective case management. Expertise in care coordination and patient advocacy, fostering strong communication and collaboration within multidisciplinary teams. Known for adaptability and results-oriented approach in dynamic healthcare environments. Skilled in patient assessment, discharge planning, and resource utilization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Acute RN Case Manager
SSM St Mary’s Hospital
11.2024 - Current
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Applied the existing body of evidence-based practice and scientific knowledge in health care to nursing practice, ensuring that nursing care is delivered based on patient’s age-specific needs and clinical needs as described in the department's Scope of Service.
- Ensured patients were discharged from the hospital safely, identifying any barriers and working through those with the patient and care team.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
RN Referral Liaison, Hospice
SSM St Mary’s Hospital
01.2023 - 11.2024
- Created an environment that leads to a positive patient care experience by facilitating problem solving and decision making.
- Ensured accuracy and timeliness on all functions related to insurance prior authorization, plan benefits, and medical necessity documentation.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes. Ensures accuracy of data collection and reporting for quality initiatives
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
RN Case Manager
Agrace
05.2020 - 12.2022
- Responsible for creating and maintaining detailed plans of care to enhance quality of life for patients and families facing serious illness - averaging 20 patient caseload
- Responsible for symptom management for a variety of patients and diagnoses, as well as routine communication/collaboration with facilities and caregivers
- Nominated participant in the Agrace Ethics committee, as well as routine member of the Inclusion and Equity Committee
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
Education
Bachelors of Science - Nursing
Alverno College
Milwaukee, WI05.2020
Completion of The Registered Nurse Practice Course -
Red River College Polytech
Winnipeg, Manitoba07-2025
Skills
- Medication administration
- Care plan building and maintenance
- Community resources
- Bedside care & procedures
- Patient assessment/monitoring
- Symptom management
- Safety, comfort, & hygiene
- Health education for patients and staff, adult and pediatric
- Communication/collaboration
- Medical equipment/devices
- Wound care
- Problem analysis/resolution
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
Pronouns:
They/Them
Certification
CPR/BLS Certified, American Heart Association (2017-Present)
Workplace Violence Prevention (2024-Present)
Timeline
Acute RN Case Manager
SSM St Mary’s Hospital
11.2024 - Current
RN Referral Liaison, Hospice
SSM St Mary’s Hospital
01.2023 - 11.2024
RN Case Manager
Agrace
05.2020 - 12.2022
Bachelors of Science - Nursing
Alverno College
Completion of The Registered Nurse Practice Course -
Red River College Polytech
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