Chelsea Anne Bugarin
Las Vegas,NV
Summary
Dedicated Amazon Associate with 3 years of experience in customer service, order processing, and team collaboration. Skilled in handling customer inquiries and ensuring satisfaction while maintaining a clean work environment. Demonstrates strong time management and leadership abilities, proficiency in Microsoft Office, and exceptional organizational skills. Committed to delivering exceptional customer experiences and contributing to the success of the Amazon team through effective communication and exemplary service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Amazon Associate
Amazon
05.2022 - Current
- Responsible for various tasks related to customer service, order processing, and maintaining a positive shopping experience for customers.
- Collaborate with team members to maintain a clean and organized work environment and contribute to the overall success of the team.
- Fostered cross-functional teamwork to resolve complex customer issues, improving first-contact resolution rates. Mentored new associates, accelerating their onboarding process.
Teacher's Assistant
Creative Kids Preschool and Academy
02.2021 - 05.2022
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Mentored and tutored individual students needing additional help.
Skills
- Leadership
- Problem solving
- Communication
- HR Management
- Employee Relations
- Attention to detail
Certification
- Human Resources Management, Southern New Hampshire University, 2024 December
Timeline
Amazon Associate
Amazon
05.2022 - Current
Teacher's Assistant
Creative Kids Preschool and Academy
02.2021 - 05.2022
- Human Resources Management, Southern New Hampshire University, 2024 December
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