Summary
Overview
Work History
Education
Skills
Websites
Activities
References
Timeline
Generic

CHELSEA BAILEY

Spring,TX

Summary

Dedicated and results-driven professional with a proven track record in account management, client success, and consultative sales. Seeking the Market Manager position at Expedia Group to leverage my diverse skill set, international experience, and passion for travel in maximizing hotel and property products for a global traveler base.

Overview

16
16
years of professional experience

Work History

Account Manager/Onboarding and Training Specialist

Fetch Package
10.2021 - Current
  • Managed a portfolio of 65 multi-family communities, ensuring efficient package delivery services
  • Conducted comprehensive training sessions for new communities, resulting in increased resident satisfaction
  • Fostered relationships, serving as the primary point of contact for client needs and inquiries
  • Collaborated with cross-functional teams, addressing and resolving client issues promptly
  • Achieved an Annual Recurring Revenue (ARR) of $6 million in 2022.

Physical Education Teacher

YES PREP PUBLIC SCHOOL
08.2017 - 10.2021
  • Led exercises and physical activities to engage students and develop physical skills.
  • Mentored new teachers in the implementation of effective classroom management strategies, fostering positive learning environments.
  • Conducted professional development workshops for over 20 teachers on topics related to physical education best practices and teaching strategies.

General Manager, Business Partner

STRONGER FASTER GGYM
08.2015 - 02.2019
  • Improved client satisfaction by designing and implementing targeted fitness programs.
  • Boosted revenue through effective promotion and sale of fitness packages, products, and services.
  • Led operations, strategic vision, and long-range planning, driving year-over-year business growth.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning. Over 400 members in 5 years attained.

Facility/Group Fitness Manager

CIRCUIT+ CROSSFIT GYM
07.2014 - 07.2015
  • Enhanced employee productivity through ongoing training and development opportunities.
  • Improved member retention by developing engaging group fitness programs. Over 300 members in one year.
  • Managed a team of 20 fitness instructors, ensuring increased class attendance and member satisfaction.

Co-Owner/facility Group Fitness Manager

Crossfit Prx Gym
07.2012 - 06.2014
  • Managed daily business operations, resulting in smooth workflow and enhanced productivity.
  • Developed comprehensive marketing strategies to increase brand awareness and grow the customer base.
  • Implemented marketing initiatives to attract new customers and increase brand awareness.
  • Organized special events such as workshops, seminars, and competitions to engage members and attract new clients.
  • Spearheaded initiatives aimed at increasing member participation in group classes by diversifying the fitness offerings.

General Manager, Group Fitness Manager

Crossfit North Houston
06.2010 - 06.2012
  • Managed daily business operations, resulting in smooth workflow and enhanced productivity
  • Oversaw daily business operations and financial decisions to drive profitability and growth
  • Built strong community ties through active participation in local events, which amplified the brand's presence in the market and contributed to increased business referrals
  • Improved gym member retention through consistent monitoring of progress and providing regular feedback on performance
  • Sought continuous professional development opportunities through attendance at workshops, conferences, seminars related to health and wellness trends in order to provide up-to-date expertise for clients' benefit
  • Developed and implemented strategies to increase sales and profitability.

Physical Education Pre-K-8 Teacher

NORTHWOODS CATHOLIC SCHOOL
08.2008 - 05.2010
  • Taught Physical Education in grades PK-3-8
  • Assessed student physical fitness levels and adjusted objectives according to successes.

Account Manager

IKON Office Solutions
08.2007 - 08.2008
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.

Education

Bachelor of Arts Degree in Communications - Communications

University of North Florida (UNF)
Jacksonville, FL
05.2007

Associate of Arts -

Indian River State College
Ft. Pierce, FL
05.2005

Skills

  • Customer Training
  • Territory Management
  • Client Relationship Management
  • Lead Prospecting
  • Upselling
  • Negotiation Skills
  • International Experience (Visited 38 countries, Lived in 2 countries in the Middle East)
  • Contract Negotiation
  • Customer Service

Activities

  • 2012 American Ninja Warrior TV show competitor
  • 2011 Ironman Texas finisher
  • Scholarship athlete in swimming at UNF and IRCC

References

References upon request.

Timeline

Account Manager/Onboarding and Training Specialist

Fetch Package
10.2021 - Current

Physical Education Teacher

YES PREP PUBLIC SCHOOL
08.2017 - 10.2021

General Manager, Business Partner

STRONGER FASTER GGYM
08.2015 - 02.2019

Facility/Group Fitness Manager

CIRCUIT+ CROSSFIT GYM
07.2014 - 07.2015

Co-Owner/facility Group Fitness Manager

Crossfit Prx Gym
07.2012 - 06.2014

General Manager, Group Fitness Manager

Crossfit North Houston
06.2010 - 06.2012

Physical Education Pre-K-8 Teacher

NORTHWOODS CATHOLIC SCHOOL
08.2008 - 05.2010

Account Manager

IKON Office Solutions
08.2007 - 08.2008

Bachelor of Arts Degree in Communications - Communications

University of North Florida (UNF)

Associate of Arts -

Indian River State College

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CHELSEA BAILEY