Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea Ferriero

Saratoga Springs,NY

Summary

Highly organized professional with a strong work ethic and dedication to achieving goals.

Over 15+ years of OPWDD experience.

Skilled at developing and maintaining documentation, calendars and spreadsheets/reports.

Independently solves problems and keeps the team on task.

Overview

15
15
years of professional experience

Work History

Self-Direction Lead Start-Up Coordinator

AIM SERVICES INC
09.2019 - Current

Lead and support a team of three to four employees that cover each phase of start-up and fill in as needed in each of those roles (intake, review and launch).

Complete all start-up and support DDP1's.

Clear and train all brokers, also approve all start-up broker billing.

Run broker info and sd review email inboxes.

Maintenance of shared spreadsheets and update queues for all members of the team.

Self-Direction Start-Up Coordinator

AIM SERVICES INC
09.2019 - Current

Input all start-up and support/transfer budgets into eVero, complete all ddp1's.

Utilize the software FundEZ and create job codes for all new self-direction participants.

Run sdapproval email inbox and update launch spreadsheet accordingly.

Approve expenditure reports for close to 500 start-up participants.

Lead and ensure successful launches, anywhere from 12-15 meetings a week.

Self-Direction Coordinator

AIM SERVICES INC
09.2019 - Current

Primary contact for all FI related matter for eighty to one hundred self-direction participants and their reps.

Maintain quality measurement systems and processes to ensure all required documentation is acquired and available.

Attend two life plan meetings a year for each participant.

Update excel spreadsheets, keeping track of dates of all important state and medicaid required documentation.


Senior Day Program Coordinator

Center For Disability Services
06.2018 - 09.2019

Oversees and is responsible for 40 individuals care plan.

Responsible for writing the staff action plans while overseeing and ensuring accuracy of documentation.

Attend and participate in two life plan meetings a year for each individual on caseload.

Assist with program surveys, preparation and agency quality initiatives.

Assist Program Management with the daily organizational needs of the day program and function as a team leader, may be responsible for the direction of all staff assigned to program area.


Program Operations Specialist

Center For Disability Services
07.2016 - 06.2018

Responsible for the programmatic and vocational programming for assigned individuals.

Assist Program Management with the daily organizational needs of the program. May act as a team leader and be responsible for the direction of all staff assigned to that area.

Provide full support to individuals including but not limited to; dining, lifting, direct personal care.

Develop and implement activities and volunteer jobs.

Promote independence, community inclusion and individualization all while respecting the individuals personal choice.

Implement individualized day program plans.

Assistant Manager

Center For Disability Services
11.2015 - 07.2016

Management position that is responsible for the daily operational needs of the residence, including direct care staff and the individuals of the residence as directed by the Program Manager.

Provides direct care to the individuals of the program while assisting the Program Manager in the supervision of staff assigned to the program.

Skills Coordinator

Center For Disability Services
01.2014 - 11.2015

Provide full support to individuals, including but not limited to; dining, lifting, personal care, implementation of activities, supervision/oversight of individuals.

Deliver and document services accurately.

Promote independence, community inclusion, individualization and productivity while respecting the individuals personal choice.

Implement day program plans as described in individuals care plan.

May function as a team leader and be responsible for the direction of all staff assigned to program area.

Skills Specialist

Center For Disability Services
09.2008 - 01.2014

Increase independence for people with disabilities through community inclusion, volunteering, activities and daily life skills.

Provide personal care to individuals with disabilities.

Assist with goals and activities both in a classroom setting and out in the community.

Education

High School Diploma -

Schenectady High School
Schenectady
06.2007

Skills

Effective verbal and written communication skills

Supportive of fellow team members

Attention to detail- handling and delivering accurate, high quality work

Work efficiently and manage my time accordingly while meeting deadlines and juggling multiple tasks

Dedicated and committed to my work

Timeline

Self-Direction Lead Start-Up Coordinator

AIM SERVICES INC
09.2019 - Current

Self-Direction Start-Up Coordinator

AIM SERVICES INC
09.2019 - Current

Self-Direction Coordinator

AIM SERVICES INC
09.2019 - Current

Senior Day Program Coordinator

Center For Disability Services
06.2018 - 09.2019

Program Operations Specialist

Center For Disability Services
07.2016 - 06.2018

Assistant Manager

Center For Disability Services
11.2015 - 07.2016

Skills Coordinator

Center For Disability Services
01.2014 - 11.2015

Skills Specialist

Center For Disability Services
09.2008 - 01.2014

High School Diploma -

Schenectady High School
Chelsea Ferriero