Summary
Overview
Work History
Skills
Accomplishments
Timeline
Hi, I’m

Chelsea K. Garza

West Richland,WA
Chelsea K. Garza

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
years of professional experience

Work History

Windermere Group One

Real Estate Agent
03.2016 - Current

Job overview

  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Communicated with clients to understand property needs and preferences.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline home buying process for clients.
  • Advised clients on market conditions and property value for informed decision-making.
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Provided exceptional support during negotiation process, advocating for clients'' best interests at all times.
  • Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
  • Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
  • Presented purchase offers to sellers for consideration.
  • Successfully managed multiple offers for sellers, securing best possible outcome in each situation.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Assisted first-time homebuyers in navigating complex real estate process, guiding them from pre-approval to closing.
  • Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
  • Reviewed market research data and changed sales plans accordingly.
  • Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
  • Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
  • Strengthened professional reputation through consistently positive client reviews and referrals from satisfied customers.
  • Advised clients on staging techniques to enhance property appearance and increase buyer interest during showings.
  • Conducted comprehensive market analysis to identify opportunities for investors.
  • Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Utilized advanced technology tools such as virtual tours to showcase properties more effectively, attracting more potential buyers online.
  • Improved property listings by collaborating with photographers to capture visually appealing images that accurately represented each property''s unique qualities.
  • Maintained up-to-date knowledge on local zoning regulations, providing valuable insights to both buyers and sellers throughout transactions.
  • Developed and presented proposals to clients to raise awareness of potential real estate investments.
  • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Negotiated contracts with buyers and sellers to maximize customer savings.
  • Prepared and presented contracts and other legal documents to clients.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Developed new business and managed new and existing clients.
  • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
  • Conducted weekly open houses and provided feedback to sellers on potential buyers.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Developed and implemented marketing strategies to maximize sales and attract new clients.

Scentsy

Independent Star Director
03.2008 - Current

Job overview

  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Worked closely with organizational leadership
  • Established culture of continuous improvement by fostering open communication channels and empowering small business ownership
  • Planned multi-state events efficiently
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Facilitated cross-functional collaboration for improved decision-making processes within organization.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Formed strategic partnerships and connected with potential clients to drive business development.
  • Boosted customer satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
  • Assisted with sales and marketing strategies to foster achievement of revenue goals.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting customer relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Reported issues to higher management with great detail.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Skills

  • -Ability to apply sound business judgment
  • -Excels in presenting
  • -Detailed planning, time management & organizational skills
  • -Excellent team player & ability to work cross functionally while managing multiple inputs from different teams
  • -Highly professional & sound business management skills
  • -Exceptional written, verbal & interpersonal communication skills
  • -Negotiation expertise in high and low stress situations
  • -Client-oriented with high level of integrity & discretion in handling confidential information inside & outside of transaction
  • -Un-agitated under pressure & ability to change gears quickly with accuracy
  • -Informative property tours and inspections
  • -Highly motivated, organized individual who is able to work effectively with minimal supervision
  • -Excellent analytical skills and demonstrates ability to improve processes

Accomplishments

  • Selected by management to work with relocation clients dissatisfied with assigned agent, resulting in a 100% salvage rate.
  • Generated more than $5million in sales
  • Managed a customer database of 3000+
  • Achieved 100 monthly sales awards
  • Recognized for top recruitment leader
  • Volunteered locally for community service events

Timeline

Real Estate Agent

Windermere Group One
03.2016 - Current

Independent Star Director

Scentsy
03.2008 - Current

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Chelsea K. Garza